What's New?

The following table lists release numbers, release dates, a summary of the release, and a link to the associated Product Advisory.

Release # Date Summary PA
1.28 02Apr25

Productivity Automator 1.28 release includes: The introduction of a new section on the rule overview outlining when the rule will next run and when the rule last ran; An update to the PDF rule download for the Auto-ticketing action to include the commission or percent amount; Update to ticketing commands when a printer is selected; The ability to duplicate trigger groups, A new trigger to target the number of hotels and PNR extracts for Vendor locator and Vendor locator + Carrier code.

PA
1.27 05Mar25 Productivity Automator 1.27 release includes: A design change to the overview screen including a new link to the what's new page, An option to save a rule unpublished, Contact email address for rules, Special characters allowed in rule name, Additional characters when renaming trigger groups, Updates to the PNR audit landing page, New and amended triggers, Copy action function updates, and Critical failure handling. PA
1.26 06Feb25

The Productivity Automator 1.26 release includes: The ability to match schedule changes to specific air segments, enhancing criteria handling for segment-based changes; New triggers for Originating IATA Code and Fare Basis Code; the implementation of error handlers to prevent retries on inaccessible or past-date PNRs, downloadable reports, and fixes to ensure accurate handling of car segments and correct PNR Extract values for Passenger Type Codes (CNN and INF).

PA
1.25 03Dec24 The Productivity Automator 1.25 release includes the following: The addition of a "Copy Original Ticket Modifiers" checkbox for fare refiling to ensure ticket modifiers are reapplied; a new trigger for tracking total arrival and departure time changes from the original flight schedule; a new trigger within Fares category for Passenger Type Code; an expanded passenger category filter to include "Inclusive Tour Infant With a Seat” (ITS); and a reduction on the PNR audit to only view the past 3 months. PA
1.24 23Oct24 The Productivity Automator 1.24 release includes the following: update to the Does Not Contain condition logic, improvements to the NDC Auto-Ticketing action, file finish improvements, and some defect fixes. PA
1.23 11Sep24 The Productivity Automator 1.23 release includes the following: The introduction of a new date condition for PNR creation date, a new trigger in the booking file category for ticketing arrangement date, and improvements to the user interface (UI). PA
1.22 07Aug24 The Productivity Automator 1.22 release sees; the introduction of some new booking file trigger criteria for PNR Creation Date and OSI code/remarks; an improved First Air Segment category; a booking class trigger; a new date calculation trigger; and some improvements to the User Interface (UI). PA
1.21 10Jul24 The Productivity Automator 1.21 Release sees changes to the MIR and Itinerary handling logic behind our auto-ticketing action and some enhancements to our previous and current itinerary extracts. PA
1.20 12Jun24 The Productivity Automator 1.20 release brings the introduction of an NDC Auto-ticketing Action and an additional air segment trigger for minimum connecting time. PA
1.19 29May24 The Productivity Automator 1.19 release includes a new PNR field to support further NDC automation. Two new triggers are included; these will support automation based on Minimum connecting time and Departure time. There are also further improvements to the CIDB filtering/PCC selection functionality. PA
1.18 17Apr24 This release for Productivity Automator allows users to filter rules by CIDB. The introduction of trigger sub-groups allows for mixed operators to be used when building trigger logic. A reports tab with data on rule execution is now available within Productivity Automator, and the Send email action has been updated with a default "From" address to ensure that emails are delivered. PA
1.17.1 13Mar24 This release for Productivity Automator adds new PNR field ‘NDC ticket number association.’ Productivity Automator checks if there is a ticket number associated to booked NDC flights, post schedule change. PA
1.17.0 07Feb24 This release for Productivity Automator introduces reporting functionality and provides improvements to the NDC schedule change automation process. Users will soon be able to access reporting on Productivity Automator activity, execution success rates, and overall time saved. A new PNR field has been added to Productivity Automator: ‘NDC ticket number association’. Productivity Automator can perform actions based on if a ticket number is associated to flights in an NDC booking post schedule change. The logic for failing rules when a duplicate remark exists has also been removed. PA
1.16.0 06Dec23 This release introduces Productivity Automator's initial support of NDC bookings. A new action and trigger are added which allows users to sync NDC PNRs and target NDC schedule changes as trigger criteria. PA
1.15.0 01Nov23 This release for Productivity Automator allows for rules to be configured that target up to 25 queues (as well as categories and date ranges), introduces a redesign of the Triggers page, allows users to set triggers using AND/OR operators between criteria lines within groups and between trigger groups, and introduces the ability to target the same segment with multiple segment categories. PA
1.14.0 13Sep23 This release for Productivity Automator (PA) adds further functionality to the previously introduced Refile historical fare action, allowing users to include tax conditions when automating fare refiling. It also introduces a new Form of payment trigger and additional Email address PNR fields for the Booking file trigger category, as well as small usability and informational updates. PA
1.13.0 02Aug23 This release for Productivity Automator (PA) introduces a new action – Refiling Historical Fare. This allows users to perform a .T or .H and issue a ticket. Each action form also now has an optional field to copy the information to other groups in a rule. Finally, an update to the Schedule page will give users even more flexibility in setting the frequency of how often a rule will run. PA
1.12.0 31May23 This release for Productivity Automator (PA) introduces PNR audit, a new functionality that will enable users to view a log of actions that PA rules have taken on PNRs. It also includes enhancements to both triggers and actions which may be configured for automation, as well as a number of UI and usability updates. PA
1.11.0 15Feb23 This release for Productivity Automator (PA) includes the following features; new triggers, reorder trigger groups, schedule change – traveldata changes, extended multiple queue remove to 27-99, add tooltip to category, and the ability to add PNR extracts to a file finish action. PA
1.10.0 19Oct22 This release for Productivity Automator (PA) adds a new optional step 'Unmatched Actions' to the rule flow to allow users to have a separate automation list from the 'Matched Actions' step. 'Refiling fares' and 'Ticket Revalidation' have been added as new actions providing automation for more previously manual tasks. PA
1.9.0 14Jul22 This release for Productivity Automator (PA) adds several enhancements benefiting the Triggers and Action pages. The introduction of; Quality Control with a new notification action, and a new Test triggers feature providing a way to test criteria. PA
1.8.0 08Mar22 This release for Productivity Automator (PA) introduces multiple actions, multiple queue remove options and copy/edit capabilities in the side panel. PA