NDC airline capabilities
NDC airline capabilities display in the following table: Updated 12 Nov 2025
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NDC Airline Schedule Change Validation - Productivity Automator has validated (subject to airline capability) the following schedule change scenarios: Time change, Origin and/or Destination change, Reroute change, Flight Number change, Class change, Partial cancellation, Full cancellation.
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NDC Ticket Association Validation - When an airline makes a change, Productivity Automator validates if a ticket is still associated with the PNR (subject to airline capability). If a ticket is not associated, the agency must follow the manual workflow to contact the airline directly to arrange a reissue or revalidation.
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NDC Auto-Ticketing - Productivity Automator can process the ticketing action for NDC bookings.
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For more information on NDC capabilities by Airline, please follow this link for the Knowledge Article MyTravelport Support - Knowledge Base (service-now.com)
Note: There may be a short delay in updating the matrix with newly onboarded airlines. The NDC actions within Productivity Automator are standardized across all carriers, and the matrix below serves as the definitive reference for airlines that have been fully validated. While updates may take time to reflect, we anticipate that newly onboarded airlines will function as expected from day one.
| NDC Carrier | NDC Auto-Ticketing (supporting CASH FOP only) | NDC Schedule Change (including PNR Sync) | NDC Ticket Association |
|---|---|---|---|
| AA | Yes | Yes | Yes Note: Major changes that require acceptance will show as associated. However, until the major change has been accepted, they remain associated to the original flights. |
| AF/KL | Yes | Yes | Yes |
| BA | Yes | Yes | Yes |
| EK | Yes | Yes | Yes |
| IB | Yes | Yes | Yes |
| LH | Yes | Yes | Yes |
| QF | Yes | Yes | Yes |
| QR | Yes | Yes | Yes |
| SQ | Yes | Yes | Yes |
| UA | Yes | Yes | Yes |