What's New
Travelport Smartpoint 9.1
The following updates apply to the Travelport Smartpoint 9.1 release on 05 December 2020.
Product Advisory
For detailed updates and known issues for Smartpoint 9.1, see PA-3886: Travelport Smartpoint 9.1 in the Advisory List on MyTravelport.
Installation Updates
Between Smartpoint 9.0.2.106 and Smartpoint 9.1, there were no substantive changes to the Smartpoint installation. However, depending on the version of Travelport Smartpoint that you are upgrading from, your agency may need to complete pre-installation activities.
Upgrades from Smartpoint 9.0.2 and Smartpoint 9.0.2.106
No agency actions are required to install Smartpoint 9.1.
Upgrades from Earlier Releases of Smartpoint
Agency actions are required for upgrades for earlier versions of Smartpoint. Instructions are provided in the “Agency Actions Required” sections of the:
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Standard Desktop Installation Guide for Travelport Smartpoint 9.1
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Technical Installation Guide for Travelport Smartpoint 9.1
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Galileo Desktop 2.60.3/Travelport Smartpoint 9.1 Bundled Installation Guide
See Installation Options and Installation Guides for links and more information.
Feature and Functionality Updates
Depending on the update, information may be available in one or more locations, including:
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Topics in this Smartpoint Online Help (User Guide).
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Topics in separate Online Help systems for Smartpoint Pro features.
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Articles in the Travelport Knowledge Base in MyTravelport.
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Demos, tutorial, and class schedules in the Course Catalog in MyTravelport.
Important! Log in to MyTravelport to successfully link. See Linking to the Travelport Knowledge Base to troubleshoot linking problems.
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Update |
Smartpoint Help |
Knowledge Base |
Course Catalog |
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Connections |
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View new Smartpoint error messages for connection issues and automated reset of Client IDs (SSL Thumbprints). |
KB0028519: Client ID (SSL Thumbprint) Reset KB0012339: Troubleshooting Galileo SSL |
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Flex Windows |
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Add a third column. |
-- | Flex Windows: Online Learning | |
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Change font sizes directly from the window. |
-- | Flex Windows: Online Learning | |
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Select new options for window configurations. |
-- | Flex Windows: Online Learning | |
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Use "Follow The Sun" capability to search and book on the previous two days, if an earlier date is valid in the time zone of the itinerary city or location. |
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Show, hide, and customize buttons displayed in the PNR Viewer. |
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Allow agents to make restricted name changes directly in Smartpoint, if authorized by the carrier. |
KB0011118: Name Change (Galileo) KB0012523: Name Change Procedure for Apollo |
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Air |
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Travelport+ (1G) only. Support Limited Access Drop Through in Flex Windows. |
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Travelport+ (1G) ARC (United States) only. Pre-store Penalty (/EP) and Commission on Penalty (/EC) modifiers during ticket exchange using TMU modifiers. |
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KB0027504: (Travelport+ (1G) ARC) Procedure for ticket exchange/reissue for reporting to ARC |
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Retain ticketing modifiers in stored fares when rebooking. |
Retaining Ticketing Modifiers for Stored Fares |
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Support airport checked baggage using ATPCO Category "C" for baggage. |
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Add new SSR meal code "NBML" for No Beef Meal for participating airlines. |
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Travelport+ (1G) only. Support CHNL (Retail Channel Identification) SSR for agencies in India. |
KB0012386: SSR/OSI Advanced actions KB0012364: Programmatic Special Service Requests (SSRs) |
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Travelport+ (1G) only. Change the name of Rapid Reprice (Galileo Desktop Companion) to Automated Exchanges. |
KB0032003: Travelport Galileo Desktop Companion |
In the Course Catalog: |
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Hotel |
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Add a Stay Safe amenity for hotels that have signed on to a Stay Safe COVID-19 initiative. |
Resources for Public Health Information |
KB0023716: Galileo Hotel Format Guide KB0014537: Apollo Hotel Format Guide |
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Hotel Retail is available for all agencies and automatically enabled by default. |
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Updated online training in the Course Catalog: Hotel Retail interface |
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Add agency and traveler email addresses to hotel bookings. |
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Updated online training in the Course Catalog: Hotel Retail interface |
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Use the new scale for AAA hotel ratings. |
KB0033087: AAA Hotel Rating System |
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Add text headline ads to the Property List in Hotel Retail. |
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Updated online training in the Course Catalog: Hotel Retail interface |
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Featured Properties are maintained at top of a sorted Hotel List. |
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Updated online training in the Course Catalog: Hotel Retail interface |
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Hotel ads are not displayed for air or car responses if a PCC has not booked hotel segments in more than 12 months. |
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Car |
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Request pre-paid car rates. |
KB0012198: Car availability and Travelscreen preferences (Travelport+ (1G) ) KB0014628: Book a car (Apollo) |
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Smartpoint Pro: PNR Assist |
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Enable tabbing to navigate PNR Assist and Global Values templates. |
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Smartpoint Pro: Global Settings |
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Apollo only. Create Global Setting to reorder the fields of a passive hotel segment. |
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Smartpoint ProRail (Travelport+ (1G) Only) |
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Reporting for daily and monthly sales of SNCF PAO content. |
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Support Digipass fare right control for SNCF. |
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Modify 3C/PAO bookings for any inventory (Eurostar, Resarail, regional). |
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Change/remove the sales time frame for 3C cards. |
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Additional Topics