Hotel
Updating Hotel Availability
Note: These methods apply to hotel updates for the Standard Workflow for Hotel Searches. For hotel updates in Hotel Retail, see Hotel Retail: Updating Hotel Searches.
You can update an initial Hotel Availability request in several ways:
- Changing dates and the number of nights using the Hotel Availability Modifier toolbar.
- Replaying the hotel entry to make other updates in either a terminal entry or through the Hotel Availability Search screen.
- Adding modifiers in Travelport+ (1G) and Apollo (1V) for the HOU terminal format.
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The Hotel Availability Modifier toolbar allows you to change dates and the number of nights after an initial availability has been performed.
Click on the icon to display the toolbar.
This allows quick access to the same availability request for the day before or the day after, or for a different number of nights up to a maximum of eight.
More Information
As of Smartpoint 9.1, agents can use follow the sun functionality to create or change bookings that occur one or two days before the current date in their agency's time zone. These updates apply calendars and date fields in Search menus, Tools menus, Smartpanel, and Sell menus.
For example:
On November 20 at 05:00, an agent in Dubai (UTC+4) needs to rebook a flight from Honolulu (UTC-10) to Los Angeles. Because the flight pair occurs on the other side of the International Dateline, the time Honolulu is 15:00 on November 19. The agent in Dubai can successfully enter November 19 for a search or sell because November 19 is currently a valid date in Honolulu.
Why include two previous days instead of one day?
Some location pairs in the Pacific have a two-day time difference. The biggest time difference between two places on Earth is 26 hours between:
The Howland Islands, which are the farthest west and use a time zone of -12 hours UTC.
The Line Islands in the Republic of Kiribati, which are the farthest east and use time zone of +14 hours UTC.
To minimize the toolbar click on the icon on the left.
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If you want to modify your previous Hotel Search request, you can replay the Hotel Search entry to display as a terminal entry. Then, you can either:
- Modify the Hotel Search entry in terminal format.
- Re-open the Hotel Availability Search screen, which pre-populates the previously entered fields based on the replayed entry. As a result, you can still use the screen to update without having to re-type your search information.
If you decide not to use the data from the previous search, you can click RESET to clear the pre-populated fields.
Hotel Update (HOU)
Updates | Terminal Format |
---|---|
Update location and rate plan code |
HOU/L-A/C-GOV |
Update frequent guest number |
HOU/FG-MC123456789 |
Remove location modifier |
HOU/L |
Update multiple locations |
HOU/L-A+R+D Or HOU/L-A|R|D |
Update to display distance in kilometers |
HOU/D-K |
Update distance |
HOU/D-25N |
Update rate code |
HOU/@THR+IBM |
Remove rate code modifier |
HOU/@ |
Update nights, city and chain |
HOU-2NTAMS/HI |
Update currency and rate range value |
HOU/VGBP Or HOU/V-100 |
Update transportation |
HOU/T-C Or HOU/T-C+L" |
Update property type |
HOU/P-RE+CO+HO |
Update bedding type |
HOU/B-C1A Or HOU/B-C1A+C2B Or HOU/C1A|C2B |
Update Features/Amenities |
HOU/F-AIR+RES |
Update Property name |
HOU/N-PLAZA Or HOU/N-PLAZA+INN Or HOU/N-PLAZA|INN |
Update reference point |
HOU/R-London point |
Update ratings |
HOU/AAA3 |
Update the number of children and their ages |
HOU/CH-2A08A05 |
Update the number of children rollaway cots, adult rollaway cots, and number of cribs |
HOU/CR-1/RC-2/RA-3 |
Update the property ID (property number or hotel code) |
HOU23255 Or HOU23255+71621+33191 Or HOU23255|71621|33191 |
Update postal code |
HOU/PC-US77004 |
HOU with modifier to redisplay previous availability in another currency |
HOU/VCHF |