Hotel

Standard Workflow for Hotel Shopping and Booking

The following workflow shows the minimum tasks required to complete a hotel booking. See individual task topics for optional tasks and additional features.

  1. Request a hotel search to open the Hotel Availability Search window.

  2. Enter required and optional hotel search data.

  3. Search to display the Hotel Availability Display for the search location.

    Tip! To complete a Standard workflow, Hotel Retail must be disabled ( or ) when you request a search. If Hotel Retail is enabled, the Hotel List in the Hotel Retail plugin is displayed after completing the Search screen.

  4. Select a hotel property to display the Complete Availability rates for that property.

  5. Select a rate from the Complete Availability display.

  6. Review rules and policies for the selected rate in the Rules tab of the Information pane.

  7. Book the selected rate to display the Hotel Sell Options.

  8. Update or complete payment and booking information.

  9. Book the completed hotel reservation.