What's New
NEW! Additional Updates: Useful information not associated to a specific release of Smartpoint Desktop.
New Releases
Smartpoint 11.5 Release
Smartpoint 11.5 (10 December 2024)
Smartpoint 11.4 Releases
Smartpoint 11.4.1 Service Release (05 November 2024)
Smartpoint 11.4 Hotfix (31 July 2024)
Smartpoint 11.4 (18 July 2024)
Smartpoint 11.3 Release
Smartpoint 11.3 (29 February 2024)
Smartpoint 11.2 Releases
Smartpoint 11.2.1 Service Release (28 September 2023)
Smartpoint 11.2 Hotfix (25 August 2023)
Smartpoint 11.2 (20 July 2023)
Smartpoint 11.1 Releases
Smartpoint 11.1 (08 December 2022)
Smartpoint 11.0 Releases
Smartpoint 11.0 Service Release (24 August 2022)
Smartpoint 11.0 Hotfix (27 July 2022)
Smartpoint 11.0 (26 May 2022)
Smartpoint 10.1 Releases
Smartpoint 10.1 Hotfix (24 February 2022)
Smartpoint 10.1 (13 November 2021)
Smartpoint 10.0 Releases
Smartpoint 10.0 (26 June 2021)
Smartpoint 9.1 Releases
Smartpoint 9.1 (05 December 2020)
Additional Updates
Useful information not associated to a specific release of Smartpoint Desktop:
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Updated Phone Format for Ryanair
Ryanair recently modified their requirements for phone number formats. Phone numbers now require a hyphen (-) after the country code.
More Information
Accepted formats are:
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353-212121212 (recommended)
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00353-12345678
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+353-12345678
Note that an error is not returned by Smartpoint, Travelport+ (1G), or Apollo (1V) if an incorrect format is used. However, additional processing must be performed by Ryanair when obsolete formats are used.
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Flight Search Plugin (Travelport+ Only, Smartpoint 10.0 and later)
The Flight Search plugin combines the options to fare shop in a single screen for NDC fares, traditional (GDS) fares, or a combination of NDC and traditional fares. Agents can then view and compare airline offers and fares side-by-side.
For more information, see Flight Search.