What's New
Smartpoint 11.4.1 Service Release
Smartpoint Desktop 11.7.1.24
Release Date: July 8, 2025
The following updates apply to the Travelport Smartpoint 11.7 Service Release:
Product Advisory
See PA-4539: Travelport Smartpoint 11.7 Service Release in the Advisory List on MyTravelport.
Installation Updates
There are no changes to the process for the Smartpoint 11.7 Service Release installation. Installation instructions and guides from the initial Smartpoint 11.7 release also apply to this release.
Feature and Functionality Updates
Depending on the update, information may be available in one or more locations, including:
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Topics in this Smartpoint Online Help (User Guide).
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Topics in separate Online Help systems for Smartpoint Pro features.
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Articles in the Travelport Knowledge Base in MyTravelport.
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Demos, tutorial, and class schedules in the Course Catalog in MyTravelport.
Important! Log in to MyTravelport with multi-factor authentication (MFA) to successfully link. See Linking to the Travelport Knowledge Base to troubleshoot linking problems.
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Update |
Smartpoint Help |
Knowledge Base |
Course Catalog |
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Flight Shopping |
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| Add an Include Only checkbox for cabins to request only the selected cabin class in results. | -- | -- | |
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Assisted Ticketing (Travelport+ only) |
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Improve workflow and add remarks for residual, refund, and forfeit amounts for voluntary changes. |
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ARC Voluntary Changes |
Updating Modifiers or Exchanging Tickets with a Refund (ARC) |
-- | -- |
| BSP Voluntary Changes | Exchanging Tickets with a Refundable Balance and Change Fee Collected as an EMD (BSP)
Exchanging Tickets with a Refundable Balance and Change Fee Collected as a Tax (BSP) |
-- | -- |