What's New

Smartpoint 11.5

Release Date: December 10, 2024

The following updates apply to the Travelport Smartpoint 11.5 release:

• Product Advisory

• Installation Updates

• Feature and Functionality Updates
  

Product Advisory

For detailed updates and known issues, see PA 4487: Travelport Smartpoint 11.5 in the Advisory List on MyTravelport.

Installation Updates

There are no changes to the process for the Smartpoint 11.5 installation.

Feature and Functionality Updates

Depending on the update, information may be available in one or more locations, including:

• Topics in this Smartpoint Online Help (User Guide).

• Topics in separate Online Help systems for Smartpoint Pro features.

• Articles in the Travelport Knowledge Base in MyTravelport.

• Demos, tutorial, and class schedules in the Course Catalog in MyTravelport.

  Important! Log in to MyTravelport to successfully link. See Linking to the Travelport Knowledge Base to troubleshoot linking problems.

Update	Smartpoint Help	Knowledge Base	Course Catalog
Work Areas
Retain the currently emulated PCC when switching work areas.	Switching Work Areas
Fare Shopping
Display the segment status for partial rebook failures. (Travelport+ only)	Fare Shopping with Terminal Formats: Booked Itineraries
In Smartpoint terminal formats, correct responses for the restrict Multiple Airports modifier (++RMA) in booked fare shopping responses. (Travelport+ only)	Fare Shopping with Terminal Formats: Booked Itineraries
Air Availability
Add a Restrict Multiple Airports (RMA) modifier to the Air Availability Search screen. (Travelport+ only)	Air Availability Search Screen
Smartpanel
On the Flight Shopping tab, correct responses to restrict multiple airports when the Multi modifier is NOT selected. (Travelport+ only)	Smartpanel: Flight Shopping
On the Air Availability tab, change the Multi modifier functionality to restrict multiple airports when the modifier IS selected. (Travelport+ only)	Smartpanel: Air Availability
Assisted Ticketing
Enable multiple reissues for voluntary changes. (Travelport+ only)	Assisted Ticketing: Voluntary Change
Hotel
Provide additional cancellation policies in hotel passive sell. 5 Days Prior to Arrival 30 Days Prior to Arrival	Hotel Passive Sell
Trip Quote
Improve display for hotel and car information and rules. (Travelport+ only) More Information For Travelport+, previous versions of Smartpoint returned: Incomplete rate and room information for hotel options. Incorrectly formatted rules and rate rules for hotel and car segments. This update returns complete rate information and correct formatting for: Hotel rates Hotel room information Hotel rate rules Car fare and fare rules	Trip Quote (Smartpoint 10.0 and Later): Creating Booked Itineraries
Open hotel images and Trip Manager content in the default browser.	Trip Quote (Smartpoint 10.0 and Later)
If available, display invoice numbers in the booked itinerary. (Travelport+ only)	Trip Quote (Smartpoint 10.0 and Later): Creating Booked Itineraries