direct payment carriers

Transavia

Transavia is supported in Smartpoint as a Direct Payment Carrier.

Airline Codes

  • Transavia Netherlands (HV)
  • Transavia France (TO)

Contact Information

For further assistance, see the contact page on the Transavia website.

Supported Currencies

EUR Euro

Booking Requirements

Direct Payment Carriers require specific types of data in the PNR/Booking File. See Customer Information for Direct Payment Carriers.

Individual carriers may also require additional booking data.

Customer Information

 Comments

Passenger Title

By default, the following titles are supported for Direct Payment Carriers. However, specific carriers may support a different list of titles.

  • MR
  • MRS
  • MISS
  • MS
  • MASTER
  • MSTR

Galileo and Apollo: Enter Z*NT to display a list of titles accepted by a specific carrier.

Passenger Names

 

Phone

A minimum of one Phone field is required.

Email

A minimum of one email address is required. If multiple email addresses exist, the first email address is sent to the Direct Payment Carrier.

Address

A minimum of one Customer Address or Delivery Address is required, including street address, city, state/province, ZIP/postal code, and country code.

Form of Payment

On the Payment tab, the Form of Payment drop-down only lists forms of payment accepted by the selected carrier. If a form of payment was added from a profile, changing the form of payment overrides the profile and changes for the form of payment for this PNR/Booking File only.

Credit Card:

  • American Express (AX)

  • Mastercard (CA)

  • Visa (VI)

  • Universal Air Travel Plan Corporate Card (TP)

Debit Card:

  • Mastercard (CA)

  • Visa (VI)

  • Visa Electron (VE)

ZF* or ZF*Cxx (where xx is the two-letter airline code) to display a list of forms of payment accepted by a specific carrier.

Primary Documentation Information (DOCS)

Transavia requires the following information in a DOCS SSR for each passenger:

  • Date of birth.

  • Nationality (citizenship).

Loyalty Membership (if applicable)

If applicable, ensure that the loyalty membership information is present before requesting a Fare Shopping search (FS) or Fare Quote (FQ).

Secure Flight Passenger Data (if applicable)

APIS/Secure Flight Passenger Data is required for all flights with an origin or destination in the United States, as well as for all flights that travel in US air space.

Fees

Carrier segment fee: €1.90 globally (HV and TO).

Confirmation

Transavia emails the confirmation to the booking Email Address in the Email To (MT.) or Email From (MF.) field.

Supported Functionality

Function Supported
Fare Shopping

Yes

Transavia (HV) restriction: Only round trips are available to and from Egypt, Tunisia, and Turkey.
Price Yes
Book

Yes
Retrieve Yes

Seat Maps

Yes
Ancillary Services

Transavia (HV) and Transavia France (TO):

  • Animal in Hold

  • Pet in Cabin

  • Luggage

  • Seats

  • Sports Equipment (all types)
Other Services

Non-chargeable SSRs:

  • WCHR

  • WCHS

Modify

Modify segments and add ancillaries after booking.

The following modifications are permitted:

  • Ancillary services can be added after booking by retrieving the PNR/Booking File and clicking the Shopping Cart icon.
  • Seats can be added after booking by retrieving the PNR/Booking File and opening the seat map.
  • Flight changes are permitted only if the same route is booked. Requests for changes must be made through Transavia.

Cancel

Cancel segments and PNRs/Booking Files.

No

Requests for cancellations must be made through the carrier.