Customer Information

Loyalty Memberships

Loyalty membership information can be added for Air and Rail suppliers (vendors).

To add Loyalty Membership information for air bookings:

1. Confirm that a flight booking is added to the PNR/Booking File.
2. Confirm that Passenger information was entered in the Name tab for each passenger in the PNR/Booking File.
3. In the Customer Information screen, click the Loyalty tab to display the Air and Rail Loyalty screen.

4. Click the arrow next to the first passenger. Please note that all information marked with a red asterisk (*) is required to add a loyalty membership.

5. In Supplier, enter the two-character code for the air or rail supplier (vendor). Or, click the arrow and scroll to find the supplier code and name.
6. In Loyalty Program Number, enter the traveler's loyalty number for the selected supplier.
7. Click Cross Accrual, if there is a cross accrual between the entered loyalty program and a supplier in the booking.
8. Click Apply to store the loyalty program.
9. If needed, click the Add icon to enter additional loyalty memberships for this traveler.
10. If needed, click the arrow for each additional traveler to add the their loyalty membership information.
11. When all PNR/Booking File information is completed, click SAVE.