Please Note: The European Rail plugin is available for provisioned customers on both Smartpoint Desktop and Smartpoint Cloud. These help topics are available in the Smartpoint Cloud Help, but support both Smartpoint Cloud and Smartpoint Desktop.

European Rail

Launch

You can launch the European Rail plugin from both Smartpoint Desktop and Smartpoint Cloud. The European Rail tool is the same for both Smartpoint Desktop and Smartpoint Cloud, and PNRs/Booking Files that contain European Rail train segments can be accessed from both products.

Menu items link to:

  • Search for and book for European Rail.

  • Import European Rail bookings from Trainline if a European Rail reservation was created directly through the carrier or failed to save to Smartpoint.

Tip! After a booking is completed, you can also launch the European Rail tool to view and manage bookings to change, void, or cancel bookings, if permitted by the carrier and fare rules.

 

 

 

Tip! If you are not provisioned for European Rail, an error is displayed when you attempt to launch the tool.