Travelport Admin Portal for Universal Desktop Administrators

The Travelport Administrative Portal provides Administrators with the ability to configure Universal Desktop, create profiles, manage their hierarchies, and manage their agency's printer and terminal connections. Many options are set by default during provisioning. It is the responsibility of the Administrator to ensure that these settings are accurate for his or her agency. See the Travelport Admin Portal Settings table below for a list of settings that should be verified.

Access to Travelport Admin Portal

If a user is not able to view any Travelport Admin Portal submenu items (symbolized with the icon) from their Universal Desktop session, it means they have not been assigned the roles and permissions to access the Travelport Admin Portal in their User Login (Agent Profile), and must be referred to their Agency Administrator.

Likewise, if a user attempts to login to the Travelport Admin Portal via Internet Explorer and the User Login (Agent Profile) created by the Agency Administrator has not been assigned the necessary roles and permissions, an authentication error will be returned from the B2B gateway.

Travelport Admin Portal Settings

The Travelport Admin Portal Menus topic contains a list of each menu item. Every function within the Travelport Admin Portal can be used by Universal Desktop Administrators.

The following table lists the Travelport Admin Portal settings that should be verified once an administrator receives access to the Travelport Admin Portal.

Initial Setup	Action
Hierarchy and templates	View the agency hierarchy: Check pre-selected search options. Ensure that the action and target points are correct. Modify hierarchy template details, as needed.
Printer connections	Printer connections can be defined per work area branch or per user. Note: Only set a user's printer connection if that user requires a different printer than others within the same work area branch.
Terminal connections	Terminal connections can be defined per work area branch or per user.
Provider credentials	Galileo HAP credentials are pre-populated during provisioning. Provider credentials may be required for ACH (i.e., low cost carriers) and other third-party content.
Rail provider credentials	Manage your rail provider credentials at the work area branch level.
Profiles	Administrators can use the Travelport Admin Portal to manage profiles: Modify emulation settings through role assignments. Set an agent's default work area branch. View profile history.
Default sort order	Default sort order is important to customers using emphasis and ranking in their profiles.