Travelport Administrative Portal

The Travelport Administrative Portal (or Travelport Admin Portal) is used by Administrators and stand-alone Universal API customers.

The Travelport Admin Portal can be accessed at https://adminuniversaldesktop.travelport.com.

Note: Each Travelport Admin Portal user group has different options available to them and may not see each menu item or function described in this help system.

Universal API Users

For stand-alone Universal API customers (i.e., customers who are not also provisioned for Universal Desktop), the Travelport Admin Portal is used to manage profiles, provider credentials, printer linkages, and security. See Travelport Admin Portal for Universal API for more information.

Key Concepts

The following are key concepts that Agency Administrators must understand within the Universal API products:

• Hierarchy is a collection of hierarchy levels. Each hierarchy level defines a kind of profile the agency has. Hierarchy levels define the permitted relationships among profiles. Each hierarchy level has an associated template.

• Profiles are a collection of data that identifies an entity. Profiles can be created for agency groups, agencies, branch groups, branches, agents, accounts, traveler groups, or travelers.

• Templates define the kind of data permitted within a profile at a particular hierarchy level.

• Roles provide a set of permissions for a user.

Additional information can be found on the ASK Travelport support site at http://www.ask-travelport.com. Where applicable, this help system lists topics available through ASK Travelport.