Change Password

You can change your password by clicking the Tools menu, then selecting Change Password.

The system will allow 5 incorrect passwords before the user login is locked. Users are encouraged to use the reset password option before they are locked out because only Travelport can unlock users.

Universal Desktop will request a password update every 90 days in line with the standard Galileo Desktop and Terminal Emulation sign ons.

Password Requirements

  • Passwords must be at least 8 characters, but not more than 40 characters, in length.

  • Passwords are case sensitive.

  • Passwords must contain at least 1 digit, 1 upper case alpha, and 1 lower case alpha.

  • Passwords must not contains more than two consecutive identical characters or numbers (for example, aa and 22 are valid, but aaa and 222 are not).

  • Passwords must not be the same as the previous 4 passwords.

  • Passwords cannot be the same as the login ID.