Hotels
Negotiated Rate Codes/Multi-Level Rates
Negotiated rates are also known as multi-level rates (MLRA) or rate access codes (RAC).
Negotiated rate codes created by a hotel chain to identify rates that are negotiated between either:
- An agency and an organization.
- An organization and a supplier.
The code is typically 2 to 6 characters, although 2-character codes are not recommended as they cause issues with the hotel chain's reservation system.
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Rate Codes are created by hotels and are 3 or 4 characters. A rate code is combined with a room type to create a booking code.
For example, in the booking code A1KRACN:
- A1K = room type for deluxe room with a king-sized bed
- RAC = rate code for rack (regular) room rate
- N = non-smoking room
Rate Access Codes (RACs), described in this topic, are also known as a multi-level rate codes or negotiated rate codes. Rate Access Codes (RACs) are requested by hotel as a negotiated rate or contract rate for a company or organization.
For example, a rate access code for IBM:
- Travelport+ (1G) : HOA07MAY-1NTNYC@IBM
- Apollo (1V): HOA07MAY-1NTNYC/¤IBM
Types of Negotiated Rates
There are several types of negotiated rates.
Rate Type |
Description |
---|---|
Corporate Negotiated Rate Codes |
Corporate negotiated rate codes are given to corporations or other organizations for negotiated rates from a specific hotel supplier. Available negotiated rates vary by agency and are associated to a PCC or IATA number. |
Master negotiated rate codes can be used by an agency to store commonly used negotiated rate codes. ![]() Also known as master multi-level codes, master rate access codes, or MMLRA. When you use a master negotiated rate code, the MMLRA is activated and individual negotiated rate codes are transmitted to applicable hotel suppliers. You can send negotiated rate codes in requests for:
A master negotiated rate code allows you to store a maximum of 12 negotiated rate codes. A maximum of one master negotiated rate code can be sent in a request, and a maximum of 8 individual negotiated rate codes from this master list can be sent to any one specific hotel chain. Master negotiated rate codes must be set up for your agency. See KB0012253 in the Travelport Knowledge Base for more information about creating and using master negotiated rate codes. |
|
Travelport Exclusive Rates |
Rates that Travelport negotiates directly with the hotel. These rates contain at least one element exclusive to Travelport, such as a lower rate, benefit, or attribute that is not available through other channels. These rates are available to all agencies globally. However, the availability of Travelport Exclusive rates for a specific search location may vary because of participating suppliers. The code for Travelport Exclusive rates is 4TM. |
Consortium Rates |
Rates available to agencies belonging to an agency consortium, such as THOR. |
Working with Negotiated Rate Codes
There are several ways to add, change, or remove negotiated rate codes in Travelport Smartpoint.
Task |
Description |
---|---|
Adding negotiated rate codes to the Hotel Availability Search screen. |
Add Negotiated Rate Code fields in the window in the Hotel Availability Search screen. This search applies to both Standard Hotel Shopping and Booking and Hotel Retail. Tip! Negotiated rate codes, including rate codes from Travelscreen, display automatically in the Search screen if they are already present in PNR/Booking File in the correct format. ![]() In a single request, Travelport Smartpoint supports a maximum of either:
You cannot combine negotiated rate codes and a master negotiated rate code in the same request. |
Adding negotiated rate codes to a Search request with terminal formats. |
Requests are supported for:
Example of a Hotel Availability request, where ESSO and AAA are the negotiated rate codes:
![]() In a single request, Travelport Smartpoint supports a maximum of either:
You cannot combine negotiated rate codes and a master negotiated rate code in the same request. Tip! Negotiated rate codes, including rate codes from Travelscreen, are automatically added to the search if they are already present in PNR/Booking File in the correct format. For follow-on entries for Hotel Complete Availability and Hotel Rules, the rate codes remain. |
Adding negotiated rate codes directly to the PNR/Booking File. |
In the PNR/Booking File, each negotiated rate code must be entered on a separate line. For example, rate codes for AAA:
![]() In a single request, Travelport Smartpoint supports a maximum of either:
You cannot combine negotiated rate codes and a master negotiated rate code in the same request. |
Adding negotiated rate codes to profiles (Client File/PRO-File). |
You can add negotiated rate codes to a MAR or BAR profile to automatically include the code in each hotel search request for both Standard Hotel Shopping and Booking and Hotel Retail (version 10 and later). These entries remain in the MAR (Agency Profile) or BAR (Business Profile) and are not included in the PNR/Booking File. There is no limit to the number of RACs that can be added to the MAR or BAR. However, it may take longer for Hotel Retail to populate when several RACs are included in a single request. ![]() The same formats are used to add corporate and consortium negotiated rates to both the MAR (Agency Profile) and the BAR (Business Profile). To include corporate or consortium rates to the MAR or BAR use the following formats where:
Corporate Negotiated Rates
Consortium Rates
After rate codes are added to the profile:
After adding the entries to the MAR or BAR, the RACs are included with each hotel availability search request. In the response for Hotel Retail, rates display in the Hotel List:
|
Adding master negotiated rate codes to profiles (Client File/PRO-File).
|
You can add a Master Negotiated Rate Code to a MAR or BAR profile (Client File/PRO-File) to automatically include the code in each hotel search request for both Standard Hotel Shopping and Booking and Hotel Retail (version 10 and later). The same formats for negotiated rate codes are used for master rate codes. However:
![]() The same formats are used to add corporate and consortium negotiated rates to both the MAR (Agency Profile) and the BAR (Business Profile). To include corporate or consortium rates use the following formats where:
Corporate Negotiated Rates (MAR and BAR)
Consortium Rates (BAR only)
After rate codes are added to the profile:
|
Changing or removing negotiated rates codes from the Hotel List in Hotel Retail. |
In Hotel Retail v10 and later, the Change Rates Codes feature in the allows you to change or remove negotiated rate codes without sending a new search request.
|
Priority for Negotiated Rate Codes
The order of priority for negotiated rate codes is based on:
- Rate codes entered in the hotel search.
- Rate codes entered in the Business Record (BAR) in a profile.
- Rate codes entered in the Agency Record (MAR) in a profile.