Exclude Fare or Fare Family

The Add a Rule page allows Content Optimizer users to create rules that affect the shopping query results. Rules are tied to a PCC/SID and apply to all users within that PCC/SID.

The Exclude Fare or Fare Family rule is a multi-function rule prevents fares from being returned in shop, pricing, or fare display results.

Note: Required fields are indicated by a red asterisk *

  1. From the Rules tab, click the New Rule button to display the Select a Rule to Create dialog.

  2. From the Rule Type list, select Exclude Fare or Fare Family. Refer to Air Rule Types for an explanation of each type of rule.
    Notes:

    • Each rule has individual limits for the number of airlines the rule supports. See Airline List for more information.

    • If a rule supports NDC carriers, an NDC logo displays by the rule name.

    • Search for a specific rule by entering the search word in the Search by rule name field.

  3. Set up the rule on the following screen by filling out the following fields:

    • Rule Name Only Alpha Numeric characters, spaces and commas are allowed, and can not be greater than 25 in length.

    • Campaign Name (Optional) Only Alpha Numeric and certain characters (-,:()'.+&) are allowed and can not be greater than 25 in length.

    • Description (Optional). Only Alpha Numeric and certain characters (-,:()'.+&) are allowed and can not be greater than 100 in length.

    • Complete the fields associated with the option chosen.

Customize Exclude Fare or Fare Family rule

This rule prevents fares from being returned in shop, pricing, or fare display results.
Usage Notes:

  • Exclude Fare or Fare Family can be used to create a rule to block Basic Economy fares. See the Examples section to review how create this rule.

  • Exclude Fare or Fare Family can be used to create a rule to display Economy Only fares. See the Examples section to review how create this rule.

  1. Select the Exclude criteria from the drop-down list. The options change based on the selection

  2. Exclude criteria Options
    Fare basis codes

    This type of rule prevents fares from being returned in shopping, fare quote/pricing, and fare display results by restricting specific fare basis codes or fare families. Ticket designators can also be specified.

    Enter up to 15 fare basis codes separated by a comma. Separate optional ticket designator with a /. Wildcards are allowed. Optionally, enter Tariff and Rule codes to further filter the fare basis codes being excluded. If an entered fare basis code does not match a specified tariff and/or rule number then that fare basis code will not be excluded. Tariff code must contain 3-4 alphanumerics. Rules must contain 4 alphanumerics. Ticket designators can also be specified.

    Optionally, select Apply only to specific flight(s). A rule can selectively be applied to specific flight numbers and flight number ranges.

    Optionally, in the Geography area, you can exclude directional fares when a fare is being excluded in both directions, when Both ways is selected. This ensures that a fare being excluded will only be excluded for the proper direction.

    Notes:

    • To exclude fares only by tariff and/or fare rule number, add a rule using the Tariff and/or Rule option.

    • NDC does not support Tariff and/or rule and Industry fare type options.

    • Exclude by Fare Basis is impacted by Rule Authorization / Rule Override and a competing override rule will cause the exclude fare or fare family by fare basis code to not process. See the examples in How Rule Authorization (Rule Override) applies to Exclude by fare basis code to see how Rule Override applies to your GDS. Review all rule override rules to ensure any exclude by fare basis code rules run without issue.

    Fare basis and booking codes

    This rule combines the options for excluding Fare Basis codes and Booking codes. It prevents fares from being returned in shopping, fare quote/pricing, and fare display results by restricting specific fare basis codes or fare families AND booking codes.

    You can also restrict up to ten specific booking codes, separated by a comma, at the same time. Wildcards are allowed for fare basis codes, but not allowed for booking codes. Separate optional ticket designator with a /. See the Restriction table for examples.

    • Optionally, enter Tariff and Rule codes. Tariff code must contain 3-4 alphanumerics. Rules must contain 4 alphanumerics. A rule can selectively be applied to specific flight numbers and flight number ranges on the Target and Schedule screen. See the previous Exclude by Fare Basis Codes section for a complete description and examples on how to use wildcards and enter a ticket designator.

    • Optionally, select Apply only to specific flight(s). A rule can selectively be applied to specific flight numbers and flight number ranges.

    Booking Codes

    This type of rule prevents in shopping, fare quote/pricing, fare display, availability (including Direct Access), and sell results by restricting up to ten specific booking codes, separated by a comma. Wildcards are not allowed.

    • Optionally, enter Tariff and Rule codes. Tariff code must contain 3-4 alphanumerics. Rules must contain 4 alphanumerics. A rule can selectively be applied to specific flight numbers and flight number ranges on the Target and Schedule screen. This rule can selectively be applied to the origin and destination of either the entire trip or segments within a trip.

    • Optionally, to restrict this rule to individual flight numbers or a range of flight numbers, select Apply only to specific flight(s). A rule can selectively be applied to specific flight numbers and flight number ranges. Flight numbers must be four digits. Individual flight numbers are separated by a comma. A dash is used to indicate a range of flight numbers. Leading zeroes are required. If a flight number is specified, only one carrier can be specified.

    Another optional flight specification applies geography matching.

    • (Default) The Match origin and destination of the trip option matches on either direct or connecting flights that make up the origin/destination of the itinerary.

    • The Match origin and destination of a sector option matches a sector/segment within an itinerary. If this option is selected, you have the option to choose the flight type.

      • When Non-stop flights is selected, if the geographies specified were country US to country DE, then an itinerary JFK-MUC would match the rule, but JFK-FRA-MUC or ATL-IAD-FRA would not match the rule.

      • When Connections is selected, if the geographies specified were country US to country DE, then an itinerary JFK-MUC would NOT match the rule, but JFK-FRA-MUC or ATL-IAD-FRA would match the rule.

      • When both Non-stop flights and Connections are selected, if the geographies specified were country US to country DE, then JFK-MUC, JFK-FRA-MUC, and ATL-IAD-FRA would all match the rule.

    • Note: When the exclude criteria matches the booking code, and either non-stop, connections, or both are selected for Match origin and destination of a sector, incidental or un-ticketed stops are not considered and ignored.

      For example, if the rule’s specified geography is airport AMS to airport CGK, and the flight's routing is AMS-KUL-CGK (where the stop in KUL carries the same flight number all the way through from AMS-KUL-CGK), then the rule is applied as a match from AMS-CGK. The incidental stop in KUL is ignored.

    Cabin

    This rule prevents fares from being returned in shopping, fare quote/pricing, fare display, availability (including Direct Access), and sell results, by restricting a specific type of aircraft cabin. Select a cabin type from the drop-down menu:

    • Premium First

    • First

    • Premium Business

    • Business

    • Premium Economy

    • Economy

    A rule can selectively be applied to specific flight numbers and flight number ranges on the Target and Schedule screen.

    Optionally, select Apply only to specific flight(s). A rule can selectively be applied to specific flight numbers and flight number ranges.

    Tariff and/or Rule

    This rule prevents shopping, fare quote/pricing, and fare display results by restricting specific fare tariffs and/or fare rule numbers.

    Enter Tariff and optionally Rule codes to be excluded. Tariff codes must contain 3-4 alphanumerics. Rules must contain 4 alphanumerics. Wildcards are not allowed.

    Note: NDC does not support Tariff and/or Rule function.

    Fares - public/private

    This type of rule prevents fares by restricting a specific type of fare. Select one of the options from Step 3 below.

    Notes: There are a variety of ways to use this rule.

    • The most common is to restrict Airline Private and/or Agency Private fares. Airline Private fares can be restricted through a variety of configurations for Net and Selling types of fares. There are also numerous options for restricting via account codes.

    • Agency Private fares can also be restricted through a variety of configurations for Net and Selling types of fares. The user has numerous options for restricting.

    • Public (sometimes referred to as ‘Published’) fares are defined as fares that are available to the general public. Public fares are available to all agencies without the need for a specific contract or agreement.

    • NDC does not support Fares - Public/Private

    • When specifying the way in which the rule should be applied, it can be applied to Fare Search/Shop, including ‘Best Buy’ transactions, which are Galileo entry FQBB, Apollo entry $BB, and Worldspan entry 4PLF. Rules can also be applied to Fare Quote/Pricing and/or Fare Display. The default is to apply the rule to Fare Search/Shop.

    Industry fare type

    This prevents fares in shopping, fare quote/pricing, and fare display results by restricting a specific type of fare.

    Enter up to 10 Industry Fare Types separated by a comma. Example: EU, PRO, SIP

    Note: NDC does not support Industry fare type options

    Fare restriction(s)

    This restricts certain types of fares from returning:

    • Non-Refundable fares

    • Fares with change fees

    • Fares with cancellation penalties

    • Fares with minimum stay

    • Fares with maximum stay

    • Fares with advance purchase restrictions

  3. Select options from Public/private fares.

    • All fares Select this option to include all fares in the exclusion criteria. All other options are not selectable.

    • Public Public (sometimes referred to as ‘Published’) fares are defined as fares that are available to the general public. Public fares are available to all agencies without the need for a specific contract or agreement. Select this option to include all public fares in the exclusion criteria.

    • Airline private Select this option to include airline private fares in the exclusion criteria.

      • Both Net and Selling (not supported for NDC content)

      • Net Only (not supported for NDC content)

      • Selling Only

        Select the Account code application based on your selection:

        • Exclude only fares without account codes

        • Exclude all fares with or without account codes

          • Exclude fares without account codes, and also exclude the specified account code(s). Enter up to 3 account codes separated by a comma in the following text box.
            Note: This option is not supported by NDC.

        • Exclude all fares with or without account codes, except the specified account codes. Enter up to 3 account codes separated by a comma in the following text box.
          Note: This option is not supported by NDC.

        • Exclude only fares with the specified account codes. Enter up to 3 account codes separated by a comma in the following text box.
          Note: This option is not supported by NDC.

    • Agency private

      Note: Agency private fares option is not supported by NDC.

      • Both net and selling

      • Net Only

      • Selling Only

        Enter the account code application

        • Exclude only fares without account codes

        • Exclude all fares with or without account codes

        • Exclude fares without account codes, and also exclude the specified account code(s). Enter up to 3 account codes separated by a comma in the following text box.

        • Exclude all fares with or without account codes, except the specified account codes. Enter up to 3 account codes separated by a comma in the following text box.

        • Exclude only fares with the specified account codes. Enter up to 3 account codes separated by a comma in the following text box.

        • Exclude fares from the specified supplier code(s). Enter the supplier code(s) in the following text box.

        • Exclude all fares, except those from the specified supplier code(s). Enter the supplier code(s) in the following text box.

  4. Enter one or more airlines codes for the rule in the Airlines text box. Use wildcard characters ** to indicate all airlines.
    Note: Each rule has individual limits for the number of airlines the rule supports. See Airline List for more information.

  5. Rule application Select one or more applications of the rule. Some options listed below are not available for all rules. Some options may already be selected based on the rule type and content. For example, if Industry Fare Type is selected, both Fare Search and Fare Quote Rule application settings are pre-checked and cannot be unchecked, and only Fare Display is selectable.

    • Fare search/shop

    • Fare quote/pricing

    • Fare display

    • Sell

    • Availability

      • Exclude availability: Stops the specified value from displaying in response.

      • Zero availability: Returns the specified value in the response but indicates that zero is available of the value.

      • As an example of exclude versus Zero availability, in the scenario of using the Exclude Fare or Fare Family rule, if the excluded criteria is set to “booking code” and ‘Y’ is specified as the booking code:

        • Exclude availability: “Y’ booking codes are missing in the response.

        • Zero availability: “Y” displays as “Y0” meaning no Y seats are left on the flight.

  6. Select Content application:

    • Traditional

    • NDC

    • The default setting is Traditional.

      • If NDC is selected, the rule is only be applied to those airlines from which the customer is authorized to receive NDC content. Customers should work with their account managers to be authorized to receive NDC content.

      • If Both is selected, the rule applies to both Traditional and NDC content.

  7. Optionally, select Apply only to specific flights to display the specific flight or range field, and enter the flight number or range or flight numbers in the text box. Flight numbers must be four digits. Individual flight numbers are separated by commas. A dash is used to indicate a range of flight numbers. Leading zeroes are required. If a flight number is specified, only one carrier can be specified. For example: 0123, 1234, 4567, 4568, 4568-4699, 4672-4678
    Note: If the flight number is three digits, you must add a leading 0. For example, 0123, 0987, 0456-0789.

  8. Optionally, in the Geography area, you can exclude directional fares when a fare is being excluded in both directions. This ensures that a fare being excluded will only be excluded for the proper direction. Initially, this only applies to fares being excluded by fare basis code.

Examples

These examples demonstrate key ways to use this rule.

  1. Click Next to display the Target and Schedule screen.

Target and Schedule

The Target and Schedule screen continues the rule creation process by allowing you to specify PCC/Groups, geography, rule timing, and travel dates.

What will be the rule target?

  1. Enter the Galileo (1G), Apollo (1V), or Worldspan (1P) PCC(s)/SIDs or PCC Group Name that this rule affects.

    • To enter a single PCC or multiple PCCs:

      1. Indicate which Travelport GDS the PCC applies to along with the input. For example. if PCC ABC is a Galileo PCC, the system requires this as the input: ABC-1G.

      2. The list of matching values display. Click to select the correct PCC or Group.

      3. You can enter multiple PCCs. For example, XYZ5-1V, ABC7-1G

    • To add from a PCC group list:

      1. Click Add from PCC group list to select a PCC group.

      2. Search for the PCC group in the Search box.

      3. Scroll to the bottom of the results and enter the page number, or click the right / left arrows.

      4. Click the Add button next to the PCC group to add it to the rule. Items already added display a blue button .

  1. Optionally, enter the associated Channel IDs. The available Channel IDs display when the box is selected.

Geography and Exceptions

This section allows you to specify how geography will affect the rules, and create exceptions to these rules.

Note: See Geography Exceptions and Global Geography Application to review exception notes and see how to make Content Optimizer default the rule to worldwide application, a.k.a. “global.”

  1. Enter the Geography values:

    1. If the option is presented, select the Location type:

      • Airport

      • City

      • Location Group

      • Nation

      • Zone

      • Area

    2. Select the Geography values for the From/Between and To/And options. Optionally, select Both ways if available.

    3. Optionally, for the Exclude Fare of Fare Family rule, select the Enforce directionality checkbox. This allows you to exclude directional fares when a fare is being excluded in both directions. This ensures that a fare being excluded will only be excluded for the proper direction. Initially, this only applies to fares being excluded by fare basis code.

    1. Optionally, select values in the Geography Exceptions, if available, to enter exceptions to the general Location Type.

    2. Optionally, click Add geography exception to add an additional exception to the rule.

      • Multiple geography exceptions can be added.

      • Click the delete icon to remove an exception option.

  2. Select Flight Options if the Booking Codes rule was selected on the previous screen, The rule can selectively be applied to:

    1. Match the origin and destination of a trip, or

    2. Match the origin and destination of a sector within a trip, for either

      • Non-stop flights, and/or

      • Connections

When will the rule run?

This section lets you specify the dates and times when the rule will run for airlines, e.g., when the rule is live (i.e., the dates and local time during which the search results will be affected by the rule).

  1. Select Continuously, Daily, or Weekly from the Run rule drop-down box.

    • If the rule is to be effective every day but only during certain time windows during the day, then select the Daily option.

      • You can then specify up to five time windows during which the rule will be effective.

      • The times are based on the time zone of each PCC or SID specified in the rule.

    • If the rule is to be effective only on selected days of the week, select the Weekly option.

  2. Click the Start date field to select the date when the rule will start running.

  3. Specify the time the rule begins on the date selected. The times are based on the time zone of each PCC specified in the rule.

    1. If Daily was specified in step 1, specify time windows within each day for the rule to be effective in the Recurring start time and Recurring end time fields by selecting the clock icon .

    2. Optionally, click the plus sign to add additional time windows. You can then specify up to five time windows during which the rule will be effective.

    3. If the selection is between 7 AM - 9 AM:

      1. Starting at 7:00 AM, the rule is active.

      2. From 9:01 AM - 6:59 AM the following day, the rule is not active.

  4. Specify the End date and time for when the rule will stop running or select the check box to run rule indefinitely.

    Note: Leave the rule End date empty to run indefinitely. Content Optimizer defaults to December 31, 2059 in these instances.

  5. If Daily was specified in step 1

    1. Specify a time windows within each day for the rule to be effective in the Recurring start time and Recurring end time fields.

    2. Optionally, click the plus sign to add up to five additional time windows.

  6. If Weekly was selected in step 1:

    1. Specify the number of weeks the rule will run in the Recur every field.

    2. If the rule is to be effective every week, then leave the Recur Every value at its default setting of ‘1’. Otherwise, specify a number of alternating weeks for the rule to be effective.

    3. Use the checkboxes to select which days of the week the rule should be effective, i.e., the days the rule will run.

Travel Dates

This section lets you optionally specify when the air rules apply continuously, or specific days of the week.

Notes:

  • Multiple travel date ranges can be specified for only the Booking Code and Fare Basis Code/Booking Code rule types.

  • The rule is only applied if all travel falls within the date range(s).

  • If the rule is built One Way:

    • The travel dates for only the matched geography segment must fall within the rule Travel Start and End dates.

    • The travel dates of any other segments are not taken into consideration.

  • If the rule is built for Both Ways:

    • The travel dates for the entire itinerary must fall within the rule Travel Start and End dates.

    • If either the outbound or return date fails this check, the rule will not be applied.

  1. Select Continuously, or Weekly from the Run rule drop-down box.

  2. Optionally, select the Date window check box to specify dates for the rule to run. If this is selected, go to step 7

  3. Enter a Start date and End date when the rule will start running.

    Note: Leave the travel End date empty to run indefinitely. Content Optimizer defaults to December 31, 2059 in these instances.

  4. Specify the time the rule begins on the date selected. The times are based on the time zone of each PCC specified in the rule.

  5. Specify the End date and time for when the rule will stop running

  6. If Weekly was selected in step 1:

    1. Specify the number of weeks the rule will run in the Recur every field.

    2. Select which days of the week the rule will run.

  7. Click the add at the end of the row to add another date range.

  8. If Date window was selected in step 2, enter values in the Starting and Ending fields to specify the number of days from the current date the rule will run. Enter a value between 1 and 90 in the ‘Ending’ text box.
    Notes:

    • This number represents the number of days from the date an entry is made (current date) and is compared to the travel date in the entry. If this is the only value entered, then the restriction is applicable from the current date for the number of days matching the entered number.

      • For example, if you want to apply a rule to travel that will be in effect for travel for the next 30 days from the date the agent is making the entry, you would then enter ‘30’ in the Ending textbox and leave the Starting textbox set to ‘0’.

    • Alternately, if you want the rule to start being effective ‘x’ days from the date an agent is making an entry (current date), then use both the Starting and Ending textboxes.

      • The Starting textbox will be the number of days from the current date when travel will be impacted, and the Ending textbox will be the number of days from the current date when travel will be no longer be impacted.

      • The Ending number must be greater than or equal to the number is the Starting textbox and cannot be any greater than 365.

      • For example, if you want to apply a rule to travel that will be in effect for travel 60 days from the date the agent is making the entry, but the rule will not apply to travel 90 days from the entry, then you would enter ‘60’ in the Starting textbox and ‘90’ in the Ending textbox. This results in a ‘sliding’ 30-day window restriction.

    • The number of days varies by airline. Therefore, we recommend neither the Starting nor Ending field value should be greater than 362 days.

    • This functionality is available for all rules except for the Exclude marketing airlines for time window.

  9. Click Activate. Optionally, click Previous to return to the Setup screen.