Direct payment carriers

Jambojet

JamboJet is supported in Smartpoint as a Direct Payment Carrier.

Airline Code

JamboJet (JM)
Previously JX.

Supported Currencies

KES Kenyan Shilling

USD US Dollar

Carrier Fees

Infant Fee: 10% of adult fare

Booking Requirements

Direct Payment Carriers require specific types of data in the PNR/Booking File. See Customer Information for Direct Payment Carriers.

Individual carriers may also require additional booking data.

Additional Required Booking Data	Description
Form of Payment	On the Payment tab, the Form of Payment drop-down only lists forms of payment accepted by the selected carrier. Accepted forms of payment for a carrier can also be viewed using the ZF* Travelport+ (1G) terminal format. More Information ZF* or ZFCxx (where xx is the two-letter airline code) to display a list of forms of payment accepted by a specific carrier. If a form of payment was added from a profile, changing the form of payment overrides the profile and changes for the form of payment for this PNR/Booking File only. Forms of Payment Accepted by JamboJet Credit Card For Form of Payment, Travelport Merchandising Suite allows card payments ALSO on flights within 24 hours, which is different from jambojet.com. Debit Card Agency Payment For Form of Payment, the PCC used for Agency Payment must be provisioned with the agency account code in the Access Code field of the Jambojet (JM) ZPROV table. More Information The PCC to be used for agency payment needs to be provisioned with the agency account code in the “Access Code” field of the Jambojet (JM) ZPROV table. To change the ZPROV table: The user needs second-level access rights. Enter ZPROV/JM/ACT-Y/ACC-A1234B6789, where A1234B6789* is the agency account code. When Agency Payment is selected as the Form of Payment: The 'Agency ID' and 'Password' fields need to be filled with the agency account code and User ID password, respectively. The Agent ID value must be the same as the agency account code specified in the ZPROV table. The Password field supports upper case (capital) letters only.
Date of Birth	Required for each passenger in the Primary Documentation Information (DOCS). Equivalent Travelport+ (1G) Format See KB0012355 in the Travelport Knowledge Base for Galileo Formats in SSR DOCS. Equivalent Apollo (1V) Format See KB0014440 in the Travelport Knowledge Base for Apollo Formats in SSR DOCS.
Gender	Required for each passenger in the Primary Documentation Information (DOCS). Equivalent Travelport+ (1G) Format See KB0012355 in the Travelport Knowledge Base for Galileo Formats in SSR DOCS. Equivalent Apollo (1V) Format See KB0014440 in the Travelport Knowledge Base for Apollo Formats in SSR DOCS.

Additional Required Booking Data

Description

Form of Payment

On the Payment tab, the Form of Payment drop-down only lists forms of payment accepted by the selected carrier. Accepted forms of payment for a carrier can also be viewed using the ZF* Travelport+ (1G) terminal format.

If a form of payment was added from a profile, changing the form of payment overrides the profile and changes for the form of payment for this PNR/Booking File only.

Forms of Payment Accepted by JamboJet

Credit Card
For Form of Payment, Travelport Merchandising Suite allows card payments ALSO on flights within 24 hours, which is different from jambojet.com.
Debit Card
Agency Payment
For Form of Payment, the PCC used for Agency Payment must be provisioned with the agency account code in the Access Code field of the Jambojet (JM) ZPROV table.
More Information
The PCC to be used for agency payment needs to be provisioned with the agency account code in the “Access Code” field of the Jambojet (JM) ZPROV table.

To change the ZPROV table:
- The user needs second-level access rights.
- Enter ZPROV/JM/ACT-Y/ACC-A1234B6789, where A1234B6789 is the agency account code.
When Agency Payment is selected as the Form of Payment:
- The 'Agency ID' and 'Password' fields need to be filled with the agency account code and User ID password, respectively.
- The Agent ID value must be the same as the agency account code specified in the ZPROV table.
- The Password field supports upper case (capital) letters only.

Date of Birth

Required for each passenger in the Primary Documentation Information (DOCS).

Gender

Required for each passenger in the Primary Documentation Information (DOCS).

Fulfillment Support

Agency Account (provisioning required)

Confirmation

The Jambojet confirmation is emailed to the Email Address in the Email To (MT.) or Email From (MF.) field.

Supported Functionality

Function	Supported
Fare Shopping	Yes
Price	Yes
Book	Yes
Retrieve	Yes
Seat Maps	Yes
Ancillary Services	Bags Sports Equipment Seats
Modify Modify segments and add ancillaries after booking.	No Requests for changes must be made through Jambojet.com or the Jambojet Call Centre. More Information +254-(0)20-3274545 +254-(0)711024545 +254-(0)734 104 545 Note: Normal call rates apply to the Jambojet Call Centre.
Cancel Cancel segments and PNRs/Booking Files.	No Requests for cancellations must be made through Jambojet.com or the Jambojet Call Centre. More Information +254-(0)20-3274545 +254-(0)711024545 +254-(0)734 104 545 Note: Normal call rates apply to the Jambojet Call Centre.

This link does NOT provide Help Desk support. If you need immediate assistance with Travelport Smartpoint, please create a support request in MyTravelport or use your agency's normal method to contact the Help Desk.