Itinerary Remarks

Managing Unassociated Remarks with the Remarks Screen

Unassociated remarks are free-form comments for an itinerary that are not associated to a specific segment. When you print or display, unassociated remarks appear at the bottom of the itinerary.

This topic describes managing associated remarks using the Associated Remarks tab in the PNR/Booking File Remarks screen. You can also manage associated remarks using terminal formats.

To add unassociated remarks:

1. From an active PNR/Booking File with booked segments, open the PNR/Booking File Remarks Screen.

Instructions

There are several ways to display the PNR/Booking File Remarks screen:

• Classic Windows. From the PNR Action Bar, click the Edit icon and select Create/Edit Booking File Remarks.

Menu

• Classic Windows. From the PNR menu, select Create/Edit Booking File Remarks.

Menu

• Flex Windows. From the PNR Viewer window, click the Edit icon and select Create/Edit Booking File Remarks.

Menu

2. Click the Other Remarks tab. The Associated Remarks tab is the same for both Apollo (1V) PNRs and Travelport+ (1G) Booking Files.

1. In the Add New section, click the Note arrow to select the Unassociated remark.

2. Optional. The various types of Other Remarks display at the bottom of the PNR/Booking File. Click the Insert at Bottom arrow to choose a location for this remark within the list of Other Remarks.

More Information

Select a location option within the Other Remarks list:

• Insert at Top adds the new remark at the beginning of the Other Remarks list.
• Insert at Bottom adds the new remark at the end of the Other Remarks list.
• Insert after selected adds the new remark after an existing remark that is selected in the Other Remarks list. For example:

4. Enter the new remark in the text box
5. Click Add to add the remark to the list. Free-form text added to a remark uses the same requirements for Travelport+ and Apollo:

• Minimum characters per line: 2
• Maximum characters per line: 70
• Maximum characters per PNR/Booking File: 5000 itinerary remarks (associated and unassociated remarks combined)

4. After you add all remarks, click SAVE to store the remarks and close the Remarks screen.

To delete unassociated remarks:

1. In the View list, select a remark. Or, to select more than one remark, press the CTRL or SHIFT key while you select the remarks.
2. Click Remove.
3. Click Save to update the Remarks file.

To manage Historical Notes, Invoice Remarks, or Unassociated Remarks:

You can add historical notes and remarks back into a PNR/Booking File or delete the remark entirely.

1. Click the History button in the lower right corner of the Other Remarks tab. The Notes History dialog box displays.

2. Optional. In the View list, select the remark type.
3. Click Add to PNR to add the remark back to the PNR/Booking File or click Remove to completely delete the remark from PNR/Booking File history.