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Hotel Retail As of Travelport Smartpoint 9.1, Hotel Retail is activated for all agencies and enabled for all agents, by default. |
Hotel Retail
Shopping and Booking with Hotel Retail
Hotel Retail integrates into your hotel booking workflow to provide all relevant hotel information in one place. With Hotel Retail, you can:
- Quickly target the hotels and rates you want to sell.
- Use both a terminal window and a point-and-click interface.
- Use existing data from the PNR/Booking File to increase the speed of booking.
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(Smartpoint 8.0.2 and earlier) |
Access to Hotel Retail varies depending on your version of Travelport Smartpoint:  Smartpoint 8.0.2 and earlier
Hotel Retail is downloaded as standalone plug-in that can be ordered by agency administrators from Travelport Marketplace. Smartpoint 8.1
The Hotel Retail plug-in is included in the main Smartpoint installation for all agents, but retained as a separate plug-in. A separate installation is not required. Smartpoint 9.0 and later
The Hotel Retail is integrated into the main Smartpoint installation for all agents. A separate installation is not required. |
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(Smartpoint 8.0.2 and earlier) |
Installing Hotel Retail varies depending on your version of Travelport Smartpoint: Travelport Smartpoint 8.0.2 and earlier
After download from Travelport Marketplace, the Hotel Retail must be installed separately. Travelport Smartpoint 8.1
The Hotel Retail plug-in is included in the main Smartpoint installation for all agents, but retained as a separate plug-in. A separate installation is not required. Travelport Smartpoint 9.0
and later
The Hotel Retail plug-in is included in the main Travelport Smartpoint installation. A separate installation is not required. Note: Previous versions of Hotel Retail may not be automatically removed during the Smartpoint installation. These versions must be uninstalled separately using Programs and Features in the Windows Control Panel. |
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For some versions of Smartpoint, Hotel Retail must be activated by an administrator in Travelport Marketplace to be available for an agency or individual agent. Travelport Smartpoint 9.0 and earlier
Hotel Retail must be activated by an administrator in Travelport Marketplace to be available for an agency or individual agent. Travelport Smartpoint 9.1 and later
Hotel Retail is automatically activated for all agencies. In Smartpoint 8.1 and later, if Hotel Retail is activated, a Hotel Retail icon is displayed:
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Activation makes Hotel Retail available to an agency or individual agent. After Hotel Retail is activated, agents have the option to enable or disable Hotel Retail for either a single command or an entire session. Hotel Retail is automatically enabled after it is installed. If Hotel Retail is disabled, hotel searches return a standard Hotel Availability response in Standard Hotel Shopping and Booking. |
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Using Hotel Retail to search for properties, select hotel rooms and rates, and book hotel reservations. |
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Hotel Retail is not displayed in a modal window, which means that you can move navigate Hotel Retail and Smartpoint/Galileo Desktop, as well as change the window display and size. |
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Explanations of error messages and installation issues. |
