Invoice Edit & Query

This subsection includes the following topics and subsections.

Topic/Subsection Description

Basics of Invoices

Provides an overview of the Invoices function and basic information about invoices in GlobalWare.

Accessing the Invoice File

Explains accessing and using the Invoice Edit & Query screen.

Invoice Query Examples

Provides examples of useful invoice queries.

Printing a Query in the Invoice File

Explains printing a report from an invoice query.

Defining Comment Lines for the Optional Field List

Explains adding comment lines to the optional field list, and then including them on the main detail line.

Printing Invoices

Explains printing an invoice for clients to serve as an invoice and/or itinerary. The invoice includes any or all items for the invoice, detailed itinerary information (such as flight segments, and hotel in and out dates), and charges and payments.

Exporting Data

Explains exporting invoices and related data (such as payments and segments) for use with third-party applications. You have the option to include or exclude commission data. You might not want to export commission information if you are exporting data to give it to a corporate account.

Tagging Account IDs from a Query

Explains tagging account IDs from the Invoice table.

Multiple Items for One Service

Describes how a booking/sale in GlobalWare can have multiple invoice items to handle the accounting.

Debit Memos

Describes handling two types of debit memos that you might receive from an airline or other provider: DCM (Commission Adjustment) and DAR (Fare Adjustment).

Credit Memos and TAADs

Describes handling credit memos and travel agent automated deductions (TAADs).

Resubmissions

Describes adding resubmissions.

The Invoice Screens

Provides topics on accessing and using the Invoice screen and the various dialog boxes and screens associated with it.

Maintaining Invoices

Provides topics on adding, editing, voiding, and deleting invoices. A topic also explains creating spoiled tickets, which enable you to keep a complete audit trail of all ticket numbers.

Refunds and Exchanges

Provides topics on manually refunding an invoice item and exchanging one or more previous tickets for a new ticket if the exchange was not created by the interface.