Credit Memos and TAADs

IAR Reconciliation will add credit memos and travel agent automated deductions (TAADs) to GlobalWare when you run the discrepancy report and select the option to create memos.

If a credit memo or TAAD is not in the BOS file, you can add it manually on the Invoice screen.  If you do, add it to the invoice with the original ticket, using the current date as the invoice date. The FOP field should always be set to P for plastic for proper accounting. The ARC Report program automatically puts them on the cash sales tape for proper ARC reporting. The commission amount is the only amount in the Invoice Item Cost area of the screen that needs to be entered and it should always be a positive amount. Enter CRE or AAD in the Doc Type field, as applicable. If you want to keep it off the Corporate Report for your customer, enter a different Report To ID, such as NOACCT.

Notes:

• If you use the Base Fare method for calculating an agent’s commission on the Agent Commission Report, the report does not include credit memos and TAADs. If you use the Commission method, they appear on the report.
• If you receive a credit memo from a provider for a deposit on group travel, enter this as a refund in GlobalWare (not a credit memo). This will ensure that GlobalWare balances to ARC and posts correctly to the general ledger.