Ticket

Held bookings must be ticketed within the ticketing time limit.

1. Retrieve the booking.

2. If you have not yet ticketed the booking, the ticket time limit date/time information displays in the Booking information section's Ticketing arrangement and in the Reservation details Tickets section.

   

3. Add or modify information as needed.

   • To add membership information, select a traveler, then select Edit travelers. Enter the supplier code and membership number, then select Apply changes.

     

4. Select the flight summary in the Reservations section. Flight details display in the right panel.

5. On the right, select Issue ticket. The Issue ticket button is only visible when an air card is selected.

   

6. A review and confirm page displays with the booking total at the top.

   Important: If you selected None as a form of payment for a Hold, you must enter a form of payment before you can issue tickets.

   For traditional bookings, you can also add or edit some ticketing details prior to issuing the ticket.

   • For commission, select whether it is a percentage or amount, then enter a value.

   • Endorsements

   • For IT/BT fare type, select whether it is an Inclusive tour (IT) or Bulk tour (BT). Default is None.

   • Tour code

7. (Optional) Note: Currently available for held bookings for carrier SQ, SK, AV, and QR. Agents can manually reprice a held booking to extend the fare guarantee period and hold the inventory. In the Fare Details card, select Reprice to manually reprice the fare.
   

   

   The itinerary is repriced and you are then given the option to Accept new fare or Keep original fare.

   

   When Accept new fare is chosen, the price guarantee period is extended and the inventory is held.

8. If you did not reprice, Select Issue ticket to issue the tickets.

9. A warning message displays to confirm ticket issue. Once the booking is ticketed, you cannot modify or add other ancillaries or SSRs. Select Pay and close the booking to issue the ticket.

10. Confirmation information is displayed. Upon ticketing, all passenger ticket information displays, including airline, name, ticket number, and associated passenger type code (PTC).

For NDC bookings, ticketing information is added to the DI lines.