Please Note: The European Rail plugin is available for provisioned customers on both Smartpoint Desktop and Smartpoint Cloud. These help topics are available in the Smartpoint Cloud Help, but support both Smartpoint Cloud and Smartpoint Desktop.

European Rail

Setting preferences

In the European Rail tool, you can view or change settings for:

  • Language

  • Country of residence

  • Currency

    Note: The currency setting is view only. The active currency is based on your account configuration in Trainline, and cannot be changed.

    For both fares and technology fees, the Point of Origin (POO) determines the currency displayed. For example fares and fees display as:

    • Swiss francs (CHF) from Zurich to Rome

    • Euros (EUR) from Milano to Venezia

 

To view or change settings:

  1. Select the Langage/Currency Code arrow in the upper right corner to display the settimgs screen.

  2. Optional. In the Language section, select from the available languages.

    • This selection changes the screen language in the European Rail tool.

      Tip! Text directly from a host system or carrier may not be translated.

      In this example, the selected screen language is Norwegian (Norsk). However, the luggage description is displayed in English and ticketing information from SNCF is displayed in French.

    • The language selection may also change the ticket language, if supported by the carrier.

    • Note that the Calling From location changes automatically based on the selected language. Therefore, you may need to change the country in Step 3.

  3. Optional. In the Calling From section, select Click here to change to select the default country where the passengers are located. Selecting the relevant country for each booking ensures correct commercial terms and licenses are used.

    A Calling From field in the search screen allows you to change the country for individual searches.

  4. Select Save preferences to update the settings.