Module 18: Direct payment carriers

Direct payment carriers may be booked in Smartpoint Cloud using traditional availability and shopping requests. Direct payment carriers load their own data and agents can access this content alongside traditional GDS carrier fares using Smartpoint Cloud.

All fares are obtained directly from the carrier during the shopping and pricing process. When a shop request is sent to a direct payment carrier, the carrier will return available flights and fares. They do not return flights that are not available.

Modify and cancel are supported if the carrier supports them via their API. The form of payment is sent to the carrier for purchase; the agency does not issue the ticket. Direct payment carriers and full-service carriers may be booked in the same booking file but must be purchased and ticketed separately.

Functionality varies between airlines, so refer to the carrier’s page in MyTravelport for more information.

On completion of this module, you will be able to:

Next lesson: Booking from availability