Remarks

Other Remarks

You can create and edit the several types of remarks by clicking on the Other Remarks tab in the PNR/Booking File Remarks screen.

Type Description

Notepad Remarks

  

Confidential Notes (Travelport+ (1G) only)

  

Historical Notes (Travelport+ only)

  

Unassociated Remarks

General information or comments that print at the bottom of the itinerary/invoice. These remarks are not associated to a specific segment or passenger.

Itinerary Remarks allow the Apollo user to add freeform information to a PNR/Book File that prints on the itinerary/invoice.

In the PNR/Booking File, Unassociated Remarks display in the Itinerary Remarks.

Invoice Remark

In Smartpoint 11.1, support was added for these invoice remarks:

  • Free-form printable text (DI.FP)

  • Free-form accounting text (DI.X)

Managing Other Remarks

You can manage remarks associated to a PNR/Booking File by clicking on the Other Remarks tab in the PNR/Booking File Remarks screen.

From the Other Remarks screen, you can:

  • View details for types of Other Remarks.
  • Add remarks.
  • Delete notes and remarks.
  • Create and manage notepad qualifiers to add specific types of remarks.
To view Other Remark types:

Click View arrow and select All or a specific Other Remark type:

  • Notes
  • Confidential Note (Travelport+ (1G) only)
  • Historical Note (Travelport+ (1G) only)
  • Unassociated Remark.
  • Invoice Remark
To add Other Remarks:

  1. In the Add New section, click the Note arrow to select the Other Remark type.

  2. If you select Invoice Remark, click the Select Invoice Remark type arrow to select a type.

  3. Click the Insert after selected arrow to choose a location in the PNR/Booking File for the new remark.

    • Insert after selected adds the new remark after an existing remark that is selected in the remarks list.

    • Insert at Top adds the new remark at the beginning of the PNR/Booking File.

    • Insert at Bottom adds the new remark at the end of the PNR/Booking File.

  4. Enter the new remark in the text box.

  5. Click Add.

  6. Click Save to store the new remark.

To delete Notes, Invoice Remarks, or Unassociated Remarks:

  1. In the View list, select a remark. Or, to select more than one remark, press the CTRL or SHIFT key while you select the remarks.

  2. Click Remove.

  3. Click Save to update the Remarks file.

To manage Historical Notes, Invoice Remarks, or Unassociated Remarks:

You can add historical notes and remarks back into a PNR/Booking File or delete the remark entirely.

  1. Click the History button in the lower right corner of the Other Remarks tab. The Notes History dialog box displays.

  2. In the View list, select the remark.

  3. Click Add to PNR to add the remark back to the PNR/Booking File or click Remove to completely delete the remark from PNR/Booking File history.

To create your own notepad qualifiers:

You can create your own new notepad qualifiers. These qualifiers can then be stored and used to create

For example, the following instructions show how to create a notepad qualifier for Corporate Discounts.

  1. In the Add New section, click New notepad qualifier to display the Qualifiers screen.

  2. In Category, click the arrow to select from Note, Historical Note, or Confidential Note.

    • Travelport+ (1G) supports general Note, Historical Note, and Confidential Note.

    • Apollo (1V) supports general Note.

  3. In Qualifier, enter the notepad qualifier code.

    • For Confidential Notes and Historical Notes, Travelport+ (1G) supports a qualifier code of one upper-case letter is supported. For example: "X".

    • For general Notes:

      • Travelport+ (1G) supports a qualifier code of two upper-case letters. For example: 'XX'.

      • Apollo (1V) supports a qualifier code of two upper-case letters or the following special characters: $ % * ( ) ¤ : < . ? . For example: 'XX' or '%X'.

  4. Notepad name, enter a name for the notepad qualifier.

  5. Click Add. The new notepad qualifier is now added as a list option for viewing and adding new qualifiers.

  6. Click Save to store the remark and redisplay the PNR/Booking File Remarks screen.

  7. Click Save on the PNR/Booking File Remarks screen to close that screen.

    Tip! You must click Save for both the Notepad with Qualifiers screen and the PNR/Booking File Remarks screen to properly store your new qualifier.

  8. Open PNR/Booking File Remarks screen and select the Open Remarks tab again. The new qualifier displays in the Note drop-down list in the Add New section. In this example, a Corporate Discount qualifier was added. See the following section for an example of adding and using the Corporate Discount qualifier.

Example: Adding a Corporate Discount Qualifier and a Corporate Discount Code

If the required corporate discounts are not already included in a Client File/PRO-file associated to the PNR/Booking File, you can also add corporate discounts by creating a remark using either:

  • A terminal entry.
  • The Other Remarks tab. You can also create a Corporate Discount qualifier to use as a shortcut for adding future corporate discount codes.

Where ZD is the vendor code and 2345678 is the corporate discount identifier.

  • Apollo (1V): >³:5C/ZD CD-2345678

  • Travelport+ (1G): NP.ZD CD-2345678.

    Note that 1G adds corporate discount codes as notepad remarks.

Corporate discount codes can also be added through profiles.

  1. Display the Other Remarks screen.
  • Apollo (1V). From the PNR menu, select Create/Edit PNR Remarks, then select Other Remarks.
  • Travelport+ (1G). From the Booking File menu, select Create/Edit Booking File Remarks, then select Other Remarks.

  1. In the Add new section, click New notepad qualifier to display the Notepad with Qualifiers screen.

  1. In Category, click the arrow to select Note.
  2. In Qualifier, enter C.
  3. In Notepad name, enter a name such as Corporate Discount.

  1. Click Add. The new Corporate Discount qualifier is added as a list option.

  1. Click Save to store the remark and redisplay the PNR/Booking File Remarks screen.
  2. Click Save on the PNR/Booking File Remarks screen to close that screen.

Hint! You must click Save for both the Notepad with Qualifiers screen and the PNR/Booking File Remarks screen to properly store your new qualifier.

  1. Redisplay the Other Remarks screen.

  1. In the Add New section, click the Note drop-down arrow and select the new Corporate Discount qualifier.

  1. In the text box, enter the format for corporate discount codes: [Car Vendor] CD-[Corporate Discount Code]. For example: ZD CD-2345678.

  1. Click Add to display the corporate discount code in the remark list. The new corporate discount code is also added as a terminal entry in the PNR/Booking File.

  1. When you have added all remarks, click Save to store your remarks and close the PNR/Booking File Remarks screen.