Provider Accounts Overview
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Providers are the tour companies, cruise lines, airlines, and many other companies from which you buy travel-related services for your customers. There are several fields that are unique to provider records.
GlobalWare comes installed with the more common providers already set up. Add to this file the local providers you most frequently use. Notice that the hotel and car chains are set up with the industry standard chain code as the account IDs (for example, ZE for Hertz and HY for Hyatt Hotels). For airlines, the account ID is the three-digit airline code (005, 016, and so forth); the two-character alpha identifier (for example, CO, UA) is stored in another field.
Use the Edit Provider screen to modify employee accounts. For details, see Edit Provider Screen.
Travel Type
The Trav. Type field indicates the type of travel service that this provider sells. This can be used when you query provider accounts IDs. It can also be used to determine the default revenue general ledger account for receipts to general ledger.
GlobalWare enables you to add to, edit, and delete the standard travel types in order to tailor them to your specific needs. For more information, see Travel/Customer/Revenue Types.
Our Account Number
The Our Account Number field stores the account number that the provider has assigned to your agency, which gives you quick access to the number without having to search through files or statements.
Commission Percent
The Comm % field is the default percentage of commission paid by the provider. For a manually entered invoice, this information is used to calculate the commission amount. For cars and hotel bookings generated by the Interface, this is used to calculate the commission amount (unless there is a commission override).
A/L
The A/L field contains the two-character alpha airline code for airlines. For hotel chains and car rental companies, it is the chain code (the same as the account ID). For hotel properties, this field is the hotel chain code (the account ID is the hotel phone number or property code). For example:
| Account ID | Airline | Name |
|---|---|---|
|
016 |
UA |
United Airlines |
|
ZE |
ZE |
Hertz Rent A Car |
|
HH |
HH |
Hilton Hotels |
|
4045551212 |
HH |
Atlanta Hilton |
Multiple Items per Check
The Multiple Items per Check option should be used if the provider allows you to pay more than one item per check. If selected, you can choose multiple items when writing a check in the Checks program.
Central Pay for Hotels
The Central Pay for Hotels option should be selected if the provider is a hotel chain that pays commissions through a central office rather than through each specific property. If this option is selected, all items for the chain display on one Provider Commission Statement. If not selected, a separate Provider Commission Statement is generated for each property within the chain.
Preferred Provider
The Preferred Provider field determines the status of a vendor. Preferred indicates a preferred provider, Discouraged indicates a discouraged provider, and Neutral indicates a neutral provider (neither preferred nor discouraged). The Preferred Provider report uses this field for selecting and subtotaling.
This field reflects the agency’s provider preferences. You can also store provider preferences for individual customer accounts by clicking the Travel Preferences link on the Edit Customer screen. For more information, see Provider Preferences.
On Hold
The On Hold option should be selected if you do not want to pay the provider (for example, because you pay them once a month or because your account with them is in dispute). This will prevent the items from being available for payment in Write Individual Checks and Batch Checks.