XML Samples: Queues

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After the Universal Record and provider PNR are created, the PNR can be placed on an agency queue by the provider or customer, for quality control, ticketing, or other work as required by the agency business process.

Queuing is typically an agency function; agents typically sign on to a queue to work with PNRs. Queues display as a first in/first out set of PNRs.

Both the request and response XML are included in the text file link.

Choose a provider for samples:

Request Description Sample

Queue count

Retrieve the number of PNRs on each queue for specified Pseudo City Code (PCC).

Galileo Not available for Apollo Not available for Worldspan

Queue list

List the PNR record locators that exist on a specific queue.

Galileo Not available for Apollo Not available for Worldspan

Place on queue

Retrieve a specific PNR and place (add) on a queue.

Galileo Not available for Apollo Worldspan

Enter queue

Retrieve the next PNR on queue or a specified PNR in a queue.

Galileo Not available for Apollo Worldspan

Next on queue

Retrieves the next PNR in the specified queue. Indicate whether to keep the current PNR on queue and get the next PNR in the queue or remove the current PNR from the queue.

Galileo Apollo Worldspan

Exit queue

Removes you from a queue. Indicate whether to keep the current booking on the existing queue or have it removed from the queue.

Galileo Not available for Apollo Not available for Worldspan