AirAsia Requirements

As of 3 October 2016, AirAsia GoCorporate content is available in Malaysia, Singapore, Thailand, Indonesia and India for AirAsia. For customers that choose to use AirAsia GoCorporate content via Universal API:

  1. Complete your development and secure certification from Travelport.
  2. Create a new agent name/ID on the AirAsia GoCorporate portal.

  3. Enable your newly created AirAsia GoCorporate credentials on the Work Area Branch (tied to the PCC/SID) using Universal Admin portal.

Provisioning AirAsia GoCorporate Content

  1. The Agency Admin logs into the AirAsia GoCorporate portal and creates a NEW agent name/ID by clicking the Enroll an Agent tab. These new credentials will be used when provisioning your PCC in Travelport. On the Enrollment page, the Organization code is given to the agency by AirAsia. Once you've enrolled, you will receive credentials for the new agent.

  2. The Agency Admin logs into the Universal Admin portal to enable/update AirAsia GoCorporate credentials on the Work Area Branch (tied to PCC/SID). If the Agency Admin does not have the proper permissions to enable/update on the Universal Admin portal, request access through API Support or the Regional Account Management team.

  3. On the Universal Admin portal, select the Providers menu then Travelport Credentials.
  4. Click on the Select Profile link.
  5. In Profile type, select Branch. Ensure Name is selected, enter your branch (e.g., 5X19-1G-AK*), then click the Search button. A list of Low Cost Carriers that can be configured for the branch displays.

  6. In the AirAsia (AK) row, click the edit icon to display the AirAsia activation dialog.

  7. Enter your new credentials for AirAsia GoCorporate (GoCorp-Agent-name/ID and Organization Code). Access code and User ID are required; Password is not required. Your credentials should be entered as follows:

  8. Click Activate AirAsia.

Please contact your API support representative for more information or implementation help if needed.

Un-provisioning AirAsia GoCorporate Content

Follow the steps above and remove data from the Access Code and User ID fields.

AirAsia Implementation through Universal API

 

Functionality Details

8 sub-brands
  • AirAsia Malaysia (IATA: AK, ICAO: AXM)
  • AirAsia X (IATA: D7, ICAO: XAX)
  • AirAsia Thailand (IATA: FD, ICAO: AIQ)
  • AirAsia Indonesia.(IATA: QZ, ICAO: AWQ)
  • AirAsia India.(IATA: I5, ICAO: IAD)
  • AirAsia Zest.(IATA: Z2, ICAO: EZD)
  • Thai AirAsia X.(IATA: XJ, ICAO: TAX)
  • Indonesia AirAsia X (IATA: XT, ICAO: IDX)

Services supported
  • Shop
  • Price
  • Book
  • Retrieve
  • Seatmaps (pre-book only; post-book can view, but must call airline to book)
  • No refunds or cancellations
  • Pre-book ancillaries (as part of AirPriceResponse)
    • paid bags
    • paid seats
    • sports equipment
    • comfort kit
    • meals
  • Branded fares, can get upsell in shop and price
    • Low Fare
    • Low Fare Promo
    • Premium Flex
    • Premium Flatbed
    • *all Branded Fares include a free seat*

Fees
  • Passenger segment fee $1.50 Home/$3.50 away
  • Credit card fee
  • Taxes often are levied on fees
  • Infant fees

Codeshares

No code shares, but interline with AirAsia brands are okay

Fares

All fares are one-way through Universal API, even though supported trips types are One-Way and Roundtrip

PTCs

ADT, CHD, INF. CHD fares are not discounted

Cabins

Economy, Business

Window shopping

+/- 1 day

Currencies

Many currencies supported for shop, but only default currency (based on the origin of the flight) accepted for Price/Book. You can override default Shop currency with a currency modifier in Universal API.

Form of payment

Agency account; Credit: MC, Visa, AmEx (not supported by Z2/XJ), JCB (not supported by I5)

BSP as FOP coming soon

Negotiates/Private fares

Offered for select agencies (via provisioning), Travelport promotional discounts occasionally offered.

Multi-adaptor carriers

Pricing and booking

Loyalty support

Yes

Merchant locations

Home country of each sub-brand

Booking requirements
  • Passenger Title (MS, MR only accepted)
  • First Name (as on passport)
  • Last Name (as on passport)
  • Gender
  • Date of Birth
  • Nationality - in Booking Traveler element and in SSR
  • Passenger info
  • Passport NOT required

Email itinerary

Sent at Book

Languages

Supported languages for email itinerary at Book:

  • English
  • Japanese
  • Korean
  • Fare Rules only in English

Declined bookings

Not supported through Universal API. Must re-start workflow from the beginning.