Manage NDC bookings

This page contains information on identifying an NDC booking and viewing booking information, as well as applying a waiver code to a booking.

View an NDC booking. When an NDC booking is made, a passive booking is created.

• The segment code ZK indicates an NDC booking.

• Select *VL to display the airline locator. Like a traditional booking if there is NO airline vendor locator then the booking may not have transmitted to the airline, so please contact the airline to confirm.

• Select *SI to display the SSR information entered in the traveler form.

• Select *DI to view payment, document, base fare, tax, and ticket time limit information.

Apply waiver code

Following an involuntary schedule change, agents (subject to airline support) can apply an optional waiver code to avoid any penalties or fees. See Order Change Notifications (OCN) for details on how to apply a waiver code.