Interactive air

Some responses contain interactive displays. Interactive data is indicated by blue (additional details) and green (actions) text.

This topic covers:

  • The information available from air availability results in interactive mode

  • How to sell from availability results in interactive mode

Tip: The Travelport+ format online help contains cryptic entries, a printable mini guide, and conversions between Travelport+ and other GDS entries for common requests.

Air availability results

This example contains the air availability response for entry A15JUNLHRDEN:

  • Hover over blue text to display more information in a popup window.

  • Click on one or more blue text to display information the information for each below the segment. Selecting the origin, destination, and flight number displays this information below the segment.

Sell from an availability entry

  • To sell from the terminal display, single click on a flight class or enter N1F# (where 1 is the number of seats, F is the class, and # is the index line number). A confirmation displays for the sold segments.

  • To sell the same class on all connecting flights, single click on the flight class of the first segment or double click on a flight class from one of the connecting segments. You can also enter N1J#* (where 1 is the number of seats, J is the class, and # is the index line number of the first segment).

  • To sell an infant with seat (INS), the name field must be added to the booking file before the air availability entry is sent.

  • The insert entry format is available for agencies that do not have auto segment placement set up as a default. From an air availability response (e.g., A30NOVMUCFRA), enter the sell request to insert a segment after an existing segment. For example, entry /2+N1W1 sells one seat in W class from line 1 (N1W1) after the second segment (/2) in the booking file.

Sell passive from availability

Passive segments are held in a Travelport+ Booking File for information and ticketing purposes only. For example, your passenger may make reservations directly with an airline, but since they have an account with your travel agency, they want you to issue their ticket. To issue a ticket in the Travelport+ system, there must be a Booking File.

A passive booking should only be used if it is not possible to use the live Booking File/PNR.

To sell passive segments from interactive availability results (e.g., A25JANLONSYD):

  • To sell a single segment, right click on a flight class and choose a passive sell status (AK, BK or YK).

  • For multi-segment flights,

    1. Left click on a flight class from the first segment and all segments except the last segment. The selected flight classes are highlighted.

    2. Right click on a flight class in the last segment and choose a passive sell status.

    Note: Select flight classes in all connecting segments before proceeding with the sell. Otherwise the following error message is returned: Please make sure you include all connecting segments before proceding to sell and try again.

When the booking file contains passenger names, if the agent right clicks to sell the passive, the correct number of seats are sold. For example, if the booking file contains two adults and one infant and the agent right-clicks and select Passive Sell (YK), two seats are sold (one for each adult).

Known limitation: Infant with a seat (INS) is ignored and no seat is sold for this passenger type.

The agents can use YK status only if it is configured on the PCC. If the PCC is not set up to allow YK status for passive sell, an error is returned: Unable - YK Passive Sell is not configured on your PCC. Instead, the agent can select AK or BK.

AK, BK, and YK sell status can be used when reference selling using a terminal command. These sell statuses can also be used in the sell command using "0" keyword (e.g., 01N1YK).

For more information about passive segments, see the Travelport Knowledge Base article Passive Booking File in Travelport+.