Learn to Cloud
Welcome Travelport+ Smartpoint Cloud users! This course will guide you as you transition to Smartpoint Cloud. This is a living document that is updated as features are enriched or newly created.
You'll find useful resources in the help system (H/) and MyTravelport, which offer format lists and detailed information on products/services. These resources are updated regularly.
Upon completion of this course, you will be able to:
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Locate and display information from Travelport+ online resources
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Create, change, and retrieve booking files
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Quote and store airfares based on customers’ requests
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Issue tickets and itineraries to meet customers’ needs
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Sell, modify, and cancel rental cars and hotel rooms
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Use queues to manage booking files
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Process exchanges, service fees in BSP and ARC markets
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Troubleshoot booking files and get help using Travelport+ tools
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Identify advanced Travelport+ products that enhance job performance