Add seats from the seat map

To select free seats after booking or ticketing for traditional bookings:

1. Retrieve the booking.

2. From in the interactive booking file (terminal window), do one of the following:

   • Click the flight class

   • Enter a cryptic command:

     • SA*S1 will open by default the Seat Map on the first segment.

     • SA*S2 will open by default the Seat Map on the second segment.

   From the graphical view, expand the Reservations Section, scroll down to the Add extras section and select the pencil icon next to Seats.

   

3. Hover the mouse over the seats to display seat details. The seats are identified by color:

   Blue: Preferred seat / Brown: Paid seat / Green: Free seat / Gray: Not available

   Select the seat for booking. Repeat the process for each passenger and flight.

   

4. After selecting seats, select Save.

Notes:

• During the seats booking process, you will see a summary of your itinerary on the right side of the screen for your reference.

• Free seats (both NDC and GDS) and paid seats (NDC only) are available prior to booking.

• For NDC and GDS bookings, both free and paid seats can be added to held or ticketed bookings.

• Seat maps are not available for GDS multi-offer bookings.

• Please refer to Seats for more details about seats reservation including NDC seats.

Next lesson: Display ancillary services