Air Availability

Displaying Air Availability

HELP AVAIL

Air Availability results are returned when a Air Availability search request is made using either a manual entry or the Air Booking Tool, the Air Availability screen is displayed.

Default Availability Results

The following examples shows a response for a round-trip itinerary from Paris (CDG airport code) to New York (JFK airport code). No airline, passenger, booking code (class of service) are included in the request.

For round-trip flights, outbound flights are displayed in the upper partition and return flights in the lower partition. Scroll down in each partition to see all availability.

By default, Smartpoint displays:

  • If present, Sponsored Flights are returned first, followed by Neutral Display flights. Typically, participating airlines use Travelport Sponsored Flights to promote a new service, display promotional fares, or highlight flights that you may not otherwise notice.

Sponsored Flights are returned:

  • Only for PCCs (Pseudo City Codes) that are currently enabled for Sponsored Flights.
  • For one-way, round-trip, and open jaw itineraries. Sponsored Flights are not returned for other types of itineraries such as circle itineraries.
  • For Network (GDS) carriers and Direct Payment Carriers in Availability responses.

For more information, see KB0024203 in Travelport Knowledge Base.

  • Nonstop flights first, followed by direct and connecting flights (based on the shortest time it takes to get from origin to destination).

A number at the end of the display before the E-ticket symbol indicates that the number of times that the flight stops en route. In this example the flight touches down in Chicago between Kansas City and Minneapolis.

Click on the flight number for more information.

  • Flights with a preferred departure of midnight for all possible travel options from 0001 through 1159.
  • Applicable flights of all participating airlines.

Description of an Air Availability Results Line

The following table shows the description of an Air Availability line.

Important! Some response items in the following list may not present in a given response, depending on the source and details of the Pricing Option.

The following table lists the components of the availability display and the components of line 1 of the display.

Response Item

Description

Number of Passengers to Sell

Click the arrow to change the number of passengers in the booking from either the default of one or the number of passengers currently listed in the PNR.

and

(Modify Availability Toggle Arrows)

Click the Down arrow to modify the date, time, or locations for the . For Direct Carrier Availability responses, the carrier code can also be modified.

Make the desired changes and then click OK. Click the Up arrow to close the Modify display.

NEUTRAL*

Indicates a neutral display. If applicable, Sponsored Flights may be displayed first.

1

Line reference number.

*S

Indicates an air alliance with the associated carrier. (Sky Team Alliance, in this example.)

#

Airline participation level.

  • #  -  Seamless Availability
  • $  -  Direct Sell
  • *  -  Direct Access
  • :  -  API Connect Carrier

DL

Airline two-character airline code. You can hover over the carrier code to decode the carrier name.

1019

The flight number. You click on the flight number to display the terminal information, elapsed flying time, and on-time performance. For connecting flights, the ground time for the layover is also displayed.

F4 P4 A2 J9 C9 D9 I9 Z9

Classes of service (booking codes) and number of seats available to sell in each class.

The color of the classes of service indicate the level of availability:

  • Green : Class available. Click on a green booking code to sell the segment.
  • Grey : Closed or zero seats available.
  • Orange : Waitlist.

CDGJFK-

Airport codes. You can hover over the airport code to see the associated city name.

The hyphen (-) indicates that additional classes of service are available.

500P 715P

Flight departure and arrival times (in local time for each city). Times are returned in 12-hour or 24-hour clocks depending on the settings for your pseudo city code (PCC).

#1
#2
-1

If present, indicates a difference between the departure date and the arrival date.

  • #1 indicates a flight that arrives one day after the departure date.
  • #2 indicates a flight that arrives one day after the departure date.
  • -1 indicates a flight that arrives one day before the departure date.

0-9
N
U

If present, indicates the on-time performance for this flight.

Flights are considered on time if they if they depart from the gate or arrive at the gate less than 15 minutes after their scheduled departure or arrival times.

The presence of the on-time performance indicators varies by flight. The US Department of Transportation (DOT) requires that on-time performance data be provided for domestic flights that are operated by large US carriers, and depart or arrive at specified US airports. However, these carriers may also provide voluntary information for other airports.

The following codes may be returned:

  • 0 - 9 = The percentage range for on-time departures and arrivals for this flight. For example:
  • 7 = Arrives 70-79.9% within 15 minutes of scheduled time.
  • 9 = Arrives 90%-100% within 15 minutes of scheduled time.
  • N = New route or no flight data.
  • U = Undetermined.

77W

Code for type of aircraft (equipment). Hover over the equipment code to identify the aircraft type. 

0

Indicates the number of stops.

E

If present, indicates that an e-ticket is available.

Click to view the seat map for the flight.

Availability of the seat map varies depending on the carrier and flight. For Network Carriers, seat maps may be view-only maps until the air segment is booked. If the seat map is unavailable, the seat icon is shaded light gray .

If this icon is present, Branded Fares are available for the air segment.

Click to see the Branded Fares options available for each class of service (booking code).