Automated Exchanges

This Smartpoint plug-in is available at Travelport Marketplace for Travelport Galileo agencies. Please contact your agency's Travelport representative to request activation.

 

Exchanging Tickets with Automated Exchanges

Automated Exchanges was formerly known as Rapid Reprice and Galileo Desktop Companion (GDS) using Rapid Reprice.

For e-tickets that contain Category 31 fare rules for voluntary changes, Automated Exchanges:

  1. Automatically calculates the new price for passenger-requested changes. For list of current airline participants, see Participating airlines in Automated Exchanges (Rapid Reprice) / Apollo ARNE for all Travelport GDSs in the Travelport Knowledge Base.
  2. Uses historical data, current fares, and rules to re-price a revised itinerary.
  3. Processes reissue transactions including:
  4. Multiple carrier itineraries.
  5. Itineraries with a marketing code share. For example: a KL operated aircraft with an AF flight number.
  1. Displays results to assist you to complete the exchange process through the application. These results include additional collection, refunds, and change or penalty fee amounts.

Tip! You can use Smartpoint Ticket Assistant to perform other ticketing activities including:

  • Changing ticket modifiers.
  • Issuing tickets.
  • Displaying a list of all tickets issued in the Booking File. You can also view the status and details for each ticket.
  • Revalidating tickets.
  • Manually building stored fares (Filed Fares).
  • Voluntary changes that do not affect the fare. (Available in Smartpoint 10.0 and later.)

Availability

Automated Exchanges is available for:

  • Travelport+ (1G) agencies that use either BSP or ARC reporting systems.
  • Download and installation from Travelport Marketplace.

Please note: Automated Exchanges must be activated for your agency before it can be used in Smartpoint. Contact your Travelport representative for more information.

Accessing

After Automated Exchanges is installed and activated, you can launch the plugin from Smartpoint.

From the Tools menu, select Automated Exchanges.

More Information

For more information, see Travelport Automated Exchanges in the Travelport Knowledge Base.

For tutorials, see: