Automated Exchanges

This Smartpoint plug-in is available at Travelport Marketplace for Travelport Galileo agencies. Please contact your agency's Travelport representative to request activation.

 

Automated Exchanges

Online Learning for ARC

Automated Exchanges was formerly known as Rapid Reprice and Galileo Desktop Companion (GDC) using Rapid Reprice.

Self-paced tutorials for Automated Exchanges are available in the Course Catalog in MyTravelport. Information about webinars and classes are also available.

Tip! Be sure to log in with your MyTravelport user name and password.

 

Tutorials are available for agencies that report through BSP (Billing and Settlement Plan) are available for the following topics in Learning > Course Catalog > Travelport+ > Exchanges (ARC) Automated Exchanges for Travelport+ (ARC):

  • Automated Exchanges Overview

  • Exchange a non-refundable ticket

  • Even exchange with no change fee or penalty

  • Exchange with residual amount forfeited

  • Exchange a ticket with multiple passengers

  • Exchange with an additional collection

  • Exchange with refund by MCO

  • Knowledge check (assessment)