About Reason Codes

Reason codes can be set up so that users must select a reason for choosing out-of-policy travel before they are allowed to book that travel.

To use reason codes, you first set up a reason code group on the Reason Codes screen and then create individual reason individual codes for air, car, and hotel to place in that group. The Reason Codes screen also allows you to select or deselect whether reason codes are required; this can be set individually for air, car, and hotel. For example, selecting a reason code could be required for hotel and car but not for air travel. You can create multiple reason code groups, each with different reason codes.

This section details how to set up those reason codes and then apply them to travelers via policy groups when you either add or edit a policy group.