Plug-Ins
Plug-ins are applications that work within or in tandem with Travelport Smartpoint. There are several types of plug-ins:
| Plug-in Type | Description |
|---|---|
|
Core Plug-Ins |
Core plug-ins are installed as part of the base Smartpoint product.  Core Plug-Ins for the Tools Menu
The following plug-ins are automatically updated during Travelport Smartpoint installations. Any plug-ins NOT in this list should be reviewed to ensure that they are compatible with Flex Windows. |
|
Travelport-Reviewed Plug-Ins |
Travelport-reviewed plug-ins are created by Travelport or Travelport partners, and receive software review by Travelport. However, these plug-ins are not updated with the main Travelport Smartpoint installation. These plug-ins are available at Travelport Marketplace or your agency's regional Travelport portal. |
|
Custom Plug-Ins |
Custom plug-ins are created by your agency or purchased from a third-party software vendor. These plug-ins have not been reviewed by Travelport, and each agency is responsible for managing custom plug-ins. |
Troubleshooting
Plug-Ins Failing to Display on Dual Monitors
If you are using dual monitors, plugins that display as a pop-up in a separate screen from the main Smartpoint window may not open if the monitor setting is changed from Extend to Duplicate. Plug-ins that display as pop-ups include the Travelport NDC Web Plugin, Trip Quote, and Hotel Retail.
In the following example, the monitor display is set to Extend and:
-
The main Smartpoint window displays on the first monitor (Screen 1).
-
The Travelport NDC Web Plugin pop-up displays on the second monitor (Screen 2).
When the plug-in in Screen 2 is closed and the monitor setting changes from Extend to Duplicate, the plug-in does not redisplay if it is opened again.
Workaround 1
Keep the plug-in open when you change the display setting from Extend to Duplicate.
Workaround 2
Ensure the NDC plug-in is in the main screen before closing it.
+ P to display the Windows Project window.
