Search Control Console (SCC)

Your agency may use Travelport’s Search Control Console (SSC) to create business rules to refine search results. The Search Control Console enables agencies to customize air shopping search responses according to individual traveler or group needs.

Search Levels

The Search Control Console uses one of two levels to identify which rules to apply to a traveler or itinerary:

  • PCC
    Pseudo City Code, which contains three or four alphabetical or numeric characters.
  • Channel ID
    Channel IDs apply rules at a more customized level within a PCC. These IDs can be assigned to individual travelers, teams, divisions, corporations, or other groups within a PCC that are defined by your agency. For example:
  • Within a corporation that uses one PCC, each department can be assigned a different Channel ID that identifies specific travel rules for that department.
  • Channel IDs can be assigned with unique sets of rules for individual travelers at the same corporation.

Applying Channel IDs

A Channel ID identifies the specific set of rules that apply to a request. Channel IDs:

  • Are one to four alphabetical or numeric characters.

If more than one Channel ID is entered in a request, the following error messages are returned:

  • All Travelport+ (1G) Fare Shopping and Fare Quote transactions: INVALID MODIFIER
  • All Apollo (1V) Fare Shopping and Air Pricing transactions: ERROR 259 – INVALID FORMAT/DATA
  • Travelport+ (1G) Fare Display: INVALID INPUT
  • Apollo (1V) Fare Display: CK FRMT
  • Can only be entered as one ID per request.

If more than one Channel ID is entered in a request, the following error messages are returned:

  • All Travelport+ (1G) Fare Shopping and Fare Quote transactions: INVALID MODIFIER
  • All Apollo (1V) Fare Shopping and Air Pricing transactions: ERROR 259 – INVALID FORMAT/DATA
  • Travelport+ (1G) Fare Display: INVALID INPUT
  • Apollo (1V) Fare Display: CK FRMT
  • Cannot be combined with Search Control Console Override (NSCC).

If the Channel ID (CI-) and Override (NSCC) modifiers are sent in the same request, an error message is returned: MODIFIER COMBINATION NOT VALID.

Requesting Channel IDs

Depending on the type of transaction, Channel IDs provided by your agency can be added to search, pricing, and shopping requests using either terminal or fill-in formats.

Any follow-on entries that are applied after the search continue to support the Channel ID modifier. Note that Travelport+ (1G) requires a slightly different format for follow-on entries.

Supported Terminal and Fill-In Formats

Terminal Modifier for Travelport+ (1G) and Apollo (1V): CI-

Note: This modifier can be combined with other modifiers in the request. No specific order is required for the modifiers.

Travelport+ (1G)
  • First Shopping Modifier : |CI-xxxx, where xxxx is the Channel ID.
  • Follow-On Shopping Modifiers: /CI-xxxx
  • Fare Quote/Fare Display: /CI-xxxx
Apollo (1V)

All entries: /CI-xxxx

Transaction

 Travelport+ (1G) Format

Apollo (1V) Format

 Fill-In Format

Fare Shopping

FS, FSA

FS, FSA

The Channel ID text box in the Advanced tab of theSmartpanel.

Price with Fare Basis Code

FQ@

$B@

  

Fare Display/Air Tariff

FD

$D

  

Fare Quote/Air Pricing

FQ

$B

  

Fare Quote Best Buy

FQBB

$BB, $BB0

  

Fare Quote Alternate

FQA

 

  

Store Fare

Not applicable.

T:$B

  

Ticketing Entries at Price

TKP

HB, HB:

  

Overriding SCC Rules (Type IDs)

Smartpoint Administrators or other users with authorized sign on credentials can override Search Control Console rules (Type IDs). The override command is available as a terminal format: NSCC.

Smartpoint Administrators: Please view the Search Control Console Help or contact your Travelport Account Manager for more information.