Branded Fares

Viewing and Upselling Branded Fare Tiers

If brand tiers are available for the selected fare family, you can typically upsell to another tier from the currently booked tier. This task can be performed for bookings made through Fare Shopping or Air Availability and Pricing.

To view and upsell brand tiers, you can use either:

  • The Brands and Ancillaries screen, which is shown in this topic.

The process for upselling may be slightly different between Travelport+ (1G) and Apollo (1V), depending on your version of Smartpoint.

  • Terminal commands for both Travelport+ and Apollo.

Enter BFA to view all tier levels for the branded fare. If upsells are available, you can rebook for another branded fare. You can rebook or view more information about each available brand tier.

See KB0029528 in the Travelport Knowledge Base for more information.

 

To upsell from the current brand tier using the Brands and Ancillaries screen:
  1. Smartpoint Apollo 8.2 and earlier. If you already stored the fare using T:B, enter XT to cancel the stored fare (ATFQ). Stored fares are not automatically canceled when a branded fare is rebooked.

Note: Step 1 is not necessary for Smartpoint Galileo (Travelport+) or Smartpoint Apollo 9.0 and later because:

  • Travelport+ automatically cancels the original stored fare (Filed Fare) in all versions of Smartpoint.
  • In Smartpoint Apollo 9.0 and later, the original stored fare is also automatically canceled.
  1. Open the fare quote/price information for the fare.

  1. Click VIEW to redisplay the Brands and Ancillaries screen to see brand tiers for this fare family. Or, you can enter the terminal equivalent: BFA.
  2. Select a new brand tier. Note that the difference in price from the original fare is noted in the lower left corner.

As of the Smartpoint 9.0 release, the fare family displays only brands for the currently booked class or higher classes. Previously, the fare family displayed brands in the cabin class with the lowest price.

The following example shows the alternate brands displayed for an itinerary that is booked in an Economy ‘H’ class for a hypothetical airline.

The Economy class contains four brands. For all four brands, the lowest price exists for L class. H class has the first three brands only:

  • Economy Lite (H, L)
  • Economy Classic (H, L)
  • Economy Premium (H, L)
  • Economy Royal (L)

Before Smartpoint 9.0 was released, only the L classes displayed for each brand.

However, as of Smartpoint 9.0, Smartpoint aggregates all brands for the booked class of service with any brands in the cabin that does not have the booked class of service. The following classes are displayed for each brand:

  • Economy Lite (H)
  • Economy Classic (H)
  • Economy Premium (H)
  • Economy Royal (L)
  1. Click FARE QUOTE to display the Summary screen.

  1. Click REBOOK to book the updated brand selection.