New Hotel Rule

The New Rule page allows Content Optimizer users the ability to create rules that affect the Hotel Complete Availability function, for all available rates, and typically includes a more detailed description of the available room types. Rules are tied to a PCC and apply to all users within that PCC.

Notes:

  • PCCs must enabled before being used, e.g., they must be added to your account. For example, if you add a PCC to PCC rules or Groups, they display in red text, indicating they are invalid.

  • If two rules are created that are almost identical, the latest rule will be effective. For example, if a hotel remove non-refundable rates rule is created for PCC ABC with a specific Property ID, with the length of stay equals two days, with effective dates of 1 March through 30 March, then later another hotel remove non-refundable rates rule is created for PCC ABC with the same Property ID, with the length of stay equals three days, with the same effective dates, the rule that was created most recently is used.

  1. From the Rules tab, click the New Rule button to display the General tab.

  2. From the Rule Type list, select the type of rule to be added. Refer to Hotel Rule Types for a short explanation of each rule. More details can be found when clicking on the rule names below.

    This rule prevents non-commissionable rates from being displayed.

    1. Select a Rule Subtype to further define how to apply this rule:

      • Apply to all rates (default)

      • Apply only to non-negotiated rates.

        • A negotiated rate is created by a hotel chain to identify rates that are negotiated between either:

          • An agency and an organization.

          • An organization and a supplier.

        • Non-negotiated rates are standard rates that may not have a corporate, agency, supplier, or organization discount.

    This rule prevents non-negotiated rates from being displayed.

    • A negotiated rate is created by a hotel chain to identify rates that are negotiated between either:

      • An agency and an organization.

      • An organization and a supplier.

    • Non-negotiated rates are standard rates that may not have a corporate, agency, supplier, or organization discount.

    This rule prevents non-refundable rates from being displayed.

    1. Select a Rule Subtype to further define how to apply this rule:

      • Apply to all rates (default)

      • Apply only to non-negotiated rates

        • A negotiated rate is created by a hotel chain to identify rates that are negotiated between either:

          • An agency and an organization.

          • An organization and a supplier.

        • Non-negotiated rates are standard rates that may not have a corporate, agency, supplier, or organization discount.

    This rule prevents rates associated to specific rate access codes from being displayed.

    • A hotel rate code is a unique identifier or code that defines a specific rate or deal for a room, often used for different types of bookings like corporate, promotional, or group rates. It essentially tells the hotel's system what price and conditions apply to a particular room type and/or booking.

    • A rate access code is also known as a multi-level rate code or negotiated rate code. Rate Access Codes (RACs) are requested by hotel as a negotiated rate or contract rate for a company or organization.

    1. Enter Rate Codes to remove when this rule is applied.

      • Rate codes are 3 or 4 characters.

      • Optionally, click:

        • to remove the associated rate code.

        • CLEAR INVALID VALUES which display in red.

        • CLEAR ALL VALUES to delete all rate codes added.

    2. Select a Rule Subtype to further define how to apply this rule:

      • Apply to all rates (default)

      • Apply only to non-commissionable rates

        • A non-commissionable hotel rate is a rate where the hotel doesn't pay a commission to travel agents or other booking channels that sell the room.

        • Essentially, the travel agent doesn't receive a percentage of the room price as compensation for making the booking.

      • Apply only to non-refundable rates

      • Apply only to non-commissionable or non-refundable rates

  3. Set up the rule on the following screen by entering:

    • Rule Name
      Note: The Rule Name must be unique

    • Campaign Name (optional)

    • Description (optional)

  4. Click Next to display the Rule Targeting screen.

Rule Targeting

This section lets you specify the PCCs or PCC Groups, Property IDs, Property Groups, that the rule will target to run against.

  1. Enter the Travelport+ (Galileo 1G) or Apollo (1V) PCC(s) that this rule affects.

    • If entering a single PCC, indicate which Travelport GDS the PCC applies to along with the input. For example. if PCC ABC is a Galileo PCC, the system requires this as the input: ABC-1G.

    • For multiple PCCs, enter them in the following format: XYZ5-1V, ABC7-1G

    Notes:

    • PCCs must enabled before being used, e.g., they must be added to your account. If you add a PCC to PCC rules or Groups, they display in red text, indicating they are invalid.

    • When manually entering a PCC, add a comma immediately following the Travelport GDS indicator for the system to accept it.

  2. Optionally, select one or more PCC Groups from the drop-down menu.

  1. Select an option in the Target rule to list to choose whether the rule you are creating affects:

    • Only selected chains and properties.

    • All chains and properties except those selected.

    • All properties.

  2. Enter the associated Chain Code(s). Invalid Chain Codes display in red and cannot be used.

  3. Enter one or more Property ID(s).

    • Property ID’s are separated by a comma. E.g., 12345, 23456

    • If entering a 4-digit property ID, add a leading zero. For example, if the property ID is 1234, enter 01234.

    • Invalid Property IDs display in red and cannot be used.

    • Select whether the Property IDs entered are In or Not In the rule you are creating.

  4. Optionally, select one or more Property Groups from the drop-down menu, and select whether the Property Groups selected entered are In or Not In the rule you are creating.

  5. Click Next to display the Rule Schedule screen.

Rule Schedule

This section lets you specify the dates and times when the rule will run for the associated properties.

  1. Click the Start date field to enter the date and time the rule will start running. Alternatively, click the Calendar icon to select a date from a calendar, and select the hour and minute from a drop-down menu.

  2. Click the End date field to enter the date and time the rule will stop running. Alternatively, click the Calendar icon to select a date from a calendar, and select the hour and minute from a drop-down menu.

  3. Select All Times, Daily Between Certain Times. or Certain Days and Times from the Rule Frequency drop-down menu.

    1. If All Times is selected, go to Step 4.
    2. If Daily Between Certain Times is selected:
      1. Enter a Start Time and End Time for the rule to run daily, or, click the Clock button to select an hour, minute, and meridiem (AM or PM).
      2. Optionally, click the Add Time Range button to add another time range. E.g., 9-11 AM, and 3-5 PM.
    3. If Certain Days and Times is selected:
      1. Enter a Start Time and End Time for the rule to run daily, or, click the Clock button to select an hour, minute, and meridiem (AM or PM).
      2. Optionally, click the Add Time Range button to add another time range. E.g., 9-11 AM, and 3-5 PM.
      3. Enter a value in the Recur every field, or select a value using the ascending / descending arrow button.
      4. Select one or more days from the On menu.
  4. Click Next to display the Applicable Stays screen.

Applicable Stays

This section lets you specify when the rules apply for one or more months, or specific days of the week.

  1. Select one or more Stay Months.

  2. Select one or more Stay Days.

  3. Choose a Length of stay enumerator for the value in the day(s) field.

  4. Select a Stay Length Operator to use with the Stay Length value.

  5. Select a Stay Length value in number of days, or select a value using the ascending/descending arrows .

  6. Enter a value in the Booking Made field for the applicable number of days the booking must be made before the stay for the rule to apply, or select a value using the ascending / descending arrow .