The Electronic Miscellaneous Document (EMD) is the industry-standard document for fulfillment of travel-related services, also known as Optional, Ancillary or Additional Services. There are two types of EMDs:
- EMD-A (EMD Associated): The EMD-A is only issued for a flight-associated Additional Service, such as seats, meals, and baggage.
- EMD-S (EMD Stand-Alone): The EMD-S is issued to fulfill non-flight-related services, such as a reservation change fee or a group deposit.
Fulfillment of Optional Services for which an ASVC SSR was created, and which indicates EMD-A issuance is required via a KD status, is done via EMD. Universal API supports the issuance, listing, displaying of Associated EMDs (EMD-A).
As of Air v45.0, EMD Issuance supports issuing Stand-Alone EMDs (EMD-S) for Worldspan (1P). Release 18.3
As of Air v45.0, EMD Issuance supports issuing a single or multiple EMD-S in a single transaction. However, you cannot issue both EMD-S and EMD-A in a single request. Release 18.3
After an EMD is issued or retrieved, the Universal Record is updated with basic EMD details, as part of the Universal Record synchronization (UniversalRecordRetrieveRsp). If EMDs are issued using terminal commands and then imported from the provider into a Universal Record in Universal API, the EMD details are also imported and display in the response (UniversalRecordImportRsp). EMD details are captured in the Universal Record History.
EMD Issuance and the Security services (role management and creation) do not support emulation.
Actions that are not currently available in Universal API
- Fulfillment of SVC type PNR segments
- Voiding, refunding, or exchanging EMDs
- Providing EMD History from the carrier
- Printing EMD support documents
- Data tracking or reporting
- Interline EMD
Exceptions
Airline Content Hub (ACH) does not support the EMD Issuance functionality.
ARC countries: US, Puerto Rico, Virgin Islands, and American Samoa
