Hotel Super Shopper

Please note that Hotel Super Shopper no longer available for new customers. Information provided in the Universal API Help is currently for review purposes only.

The alpha release of Hotel Super Shopper offers streamlined Hotel Shopping functionality through Travelport Universal API. For Universal API client applications, travel providers now have the option to streamline the Hotel Shopping process by combining a property search with requests for detailed room and rate information in a single transaction.

Use of Hotel Super Shopper is optional. Hotel Search and Hotel Rate and Rule functionality continue to be supported for all customers.

Comparing Hotel Super Shopper and Standard Hotel Shopping Models

Hotel Super Shopper streamlines shopping for by reducing the shopping model from two transactions to a single transaction. The Super Shopper Model is particularly useful for consumer-oriented travel provider and OTAs because it reduces the number of transactions to Universal API, and provides more detailed hotel options to the traveler.

Standard Hotel Shopping Model

The standard Hotel Shopping model includes two separate Search transactions.

In traditional Hotel Shopping and Booking workflow, the Shopping process typically begins with an initial Hotel Search (HotelSearchAvailabilityReq) for a specified location. Depending on the search parameters, a number of available hotel properties are returned in HotelSearchAvailabilityRsp.

However, full room rate and rules information is not returned for each property. For Universal API, typically only high and low rates for each property are returned.

After the agent or traveler selects a hotel property from the options in the Hotel Search response, a second Hotel Rate and Rule Search (HotelDetailsReq) is required to obtain detailed rate information for all of the available rooms for the selected property. Some suppliers also return additional key rate rule information, such as cancellation and guarantee policies, rates by dates, and refundability.

The agent/traveler then selects the desired room and rate from the Hotel Rate and Rules Search response (HotelDetailsRsp).

Hotel Super Shopper Model

The Hotel Super Shopper Search request eliminates the need for multi-property Hotel Searches by returning detailed hotel room rate information for a property in a single transaction.

The Hotel Super Shopper request includes the same search requirements and parameters as the Standard Hotel Search request. However, the response returns full rate details, as well as key rate rule information, for multiple properties.

See Hotel Super Shopper Search for more information on using HotelSuperShopperReq and HotelSuperShopperRsp.

Hotel Super Shopper Workflow

The following workflow shows the required elements for Hotel Shopping and Booking using Hotel Super Shopper. Additional options for modifying or canceling the hotel booking are also shown.

Note: This sample represents a typical business flow using Hotel Super Shopper, and may not reflect the exact functionality required by a specific travel application.