Miscellaneous Change Orders

Basic Miscellaneous Change Order (MCO) information is associated with a ticket number or the PNR and includes:

• MCO number
• MCO Status
• MCO Type
• Passenger Name
• Booking Traveler Reference

Basic MCO information is returned.

Note: Only Galileo (1G) and Worldspan (1P) support this enhancement. The request for retrieving MCO details on Apollo (1V) was not implemented on the provider.

Schema

See the following transactions for MCOs:

• Displaying Ticket Information:
  • AirRetrieveDocumentReq
  • AirRetrieveDocumentRsp
• Retrieving Universal Records:
  • UniversalRecordRetrieveReq
  • UniversalRecordRetrieveRsp
• Importing Universal Records:
  • UniversalRecordImportReq
  • UniversalRecordImportRsp

Implemented in

Air Document Retrieve

AirRetrieveDocumentReq/RetrieveMCO

AirDocumentRetrieveRsp/MCO

Air Document Retrieve in Air.xsd returns basic MCO information in the response when a Ticket Number or Reservation Locator Code and @RetrieveMCO="true" are sent in the Air Retrieve Document request.

• If ticket number is sent, only the details of that ticket number and the MCO related to that ticket number are retrieved.
• If ticket number is sent:
  • @ProviderCode and @ProviderLocatorCode are required in the request.
  • If either are not present, an error is returned: Retrieval of MCOs associated to the Ticket Number is not supported without ProviderCode and ProviderLocatorCode.
  • If @ProviderCode is not 1P or 1G, or if the given AirReservationLocatorCode or TicketNumber corresponds to a PNR which does not belong to 1G or 1P, the ticket information is successfully returned and a warning is also returned:
    Retrieval of MCOs is not supported for the given ProviderCode.
• If AirReservationLocatorCode is sent, then the details of all ticket numbers and MCOs associated with the PNR are retrieved.

Note: If @RetrieveMCO is "false" or not present, e-ticket information is retrieved.

In the response, the MCOelement returns basic information from the MCO.

Universal Record Retrieve and Universal Record Import

UniversalRecordRetrieveRsp/UniversalRecord/AirReservation/DocumentInfo/MCOInfo

UniversalRecordImportRsp/UniversalRecord/AirReservation/DocumentInfo/MCOInfo

When you retrieve a Universal Record (UR) or import a UR, basic MCO information displays in MCOInfo, when present.

Supported values vary by provider.

Values for MCOInfo

Universal API Value MCOInfo/	Galileo	Worldspan
@Number	MCO Number	MCO Number
@Status	Not returned	Not returned
@Type	MCO Type	Not returned
@BookingTravelerRef	Last Name/ First Name	Surname/ Given Name
Name/Last	Last Name	Surname
Name/First	First Name	Given Name

Note: When you enter an MCO in the Galileo (1G) provider, the name does not have to match the name on the PNR. However, if you import or retrieve a PNR into Universal API and the name in the Universal Record (from the PNR) is different than the name in the MCO in the PNR:

• The booking traveler reference is assigned to the name in the PNR.
• The MCO is given a different booking traveler reference, because the name is not the same as the name in the PNR.

As a result, the MCO does not display on retrieve or import.

For details on retrieving and importing, see:

• Universal Record Retrieve
• Universal Record Import