Roles Example
The following table provides an example of the basic booking agent roles (or permissions). Data Tracking widget permissions are covered below this table.
|
Permission |
Desktop Functionality |
Level |
|
Air Shopping |
Ability to perform air shopping functions |
Agent |
|
Car Shopping |
Ability to perform car shopping functions |
Agent |
|
Hotel Shopping |
Ability to perform hotel shopping functions |
Agent |
|
Modify Agency Service Fees |
Ability to override agency service fees during trip creation and modify |
Agent |
|
View Universal Record |
Ability to retrieve an existing Universal Record |
Branch |
|
Create Universal Record |
Ability to create a Universal Record |
Branch |
|
Modify Universal Record |
Ability to modify or cancel a Universal Record |
Branch |
|
Inbox |
Ability to view the Dashboard Inbox widget |
Agent |
|
Data Tracking |
Ability to view the Dashboard Data Tracking widget - see below for adding to permissions |
Agent |
|
Calendar |
Ability to view the Dashboard Calendar widget |
Agent |
|
Shortcuts |
Ability to view Dashboard Shortcuts widget |
Agent |
|
Adjust Price |
Ability to adjust price |
Agent |
|
Login to Universal Record |
Login to Desktop/Travelport Admin Portal |
Agency |
|
View Branch Profile |
Access to Profile Editor/Branch Profile Element in Profile Browse |
Branch |
|
View Agent Profile |
Access to Profile Editor/Agent Profile Element in Profile Browse |
Agent |
|
Edit Agent Profile |
Modify function for Agent Profile (includes ability to move an agent profile) |
Agent |
|
View Account Profile |
Access to Profile Editor for Account Profile |
Branch |
|
View Traveler Group Profile |
Access to Profile Ed |
Branch |
|
View Traveler Profile |
Access to Profile Editor for traveler profile |
Branch |
|
Retrieve Profile History |
Ability to retrieve profile history |
Branch |
|
Search and Retrieve Rules |
Ability to search for and retrieve rule sets |
Agency |
|
Search Reason Codes |
Ability to search for reason code |
Agency |
|
Travelport News |
Ability to view the Dashboard Travelport News widget |
Agent |
|
Inbox Send Alert |
Ability to send an alert message to another agent |
Agent |
|
Profile Search |
Ability to search for profiles |
Branch |
|
Browse the profile hierarchy |
Ability to browse the profiles |
Branch
|
The Data Tracking widget is not automatically added to Agent roles because it can significantly slow screen access, but the widget can be added. The Data Tracking widget is used to generate reports for searching Universal Profiles and Universal Records.
