Refund Transaction3.0

Name

Refund Transaction

Code

RfndTrans

Source

Entity RfndTrans

XML Element

TicketingData/RefundTrans

Description

Details refund activity on behalf of a Travel Order. The data replaces previously stored ticketing data for the Travel Order. The previous contents are retained for potential review.

The RfndTrans table contains data specific to an Air Ticket Refund transaction. Fields are populated based on:

  • The GDS where the refund was performed: Galileo (1G) or Apollo (1V).
  • The type of Refund functionality used by the agency or travel provider.
  • The presence of applicable data in a refund ticketing event.

Many of the data fields map to a field or functional entry in a refund process performed on Apollo or Galileo by the travel provider. Refund data may also be returned via the ARNE system. Otherwise, fields are populated with system-generated data.

Fields

Travel Order Event Identifier

Field Label

TravelOrderIdentifier

XML Element

No equivalent XML.

Attributes

4 N

Status

Mandatory

Description

A programmatically generated number that uniquely identifies travel order event. Passed to this table from the TableOrderEvent table.

Event Type

Ticketing

Allowable Values

Not applicable.

Issue Date Of Refunded Doc

Field Label

IssueDateOfRefundedDoc

XML Element

IssueDateOfRefundedDoc

Attributes

10 A/N

Status

Mandatory

Description

Contains the date the document being refunded was issued in YYYY-MM-DD format.

Corresponding Inputs

Galileo: ISSUE DATE OF REFUNDED DOC

Apollo: none

ARNE: none

Event Type

Ticketing

Allowable Values

Not applicable.

Refunding IATA Number

Field Label

RefundingIATANumber

XML Element

RfndIATANbr

Attributes

9 A/N

Status

Optional

Description

The IATA number of the ticketing location that is refunding the ticket.

Event Type

Ticketing

Allowable Values

Not applicable.

Passenger Name

Field Label

PassengerName

XML Element

PassengerName

Attributes

55 A/N

Status

Mandatory

Description

The Passenger Name on the document being refunded.

Corresponding Inputs

Galileo: PASSENGER NAME

Apollo: NAME

ARNE: NAME

Event Type

Ticketing

Allowable Values

Not applicable.

Domestic International Indicator

Field Label

DomesticInternationlInd

XML Element

DomesticInternationalInd

Attributes

1 A

Status

Optional

Description

A code to identify the type of sale.

Event Type

Ticketing

Allowable Values

D Domestic

I International

blank

Refund Type

Field Label

RefundType

XML Element

RefundType

Attributes

1 A

Status

Mandatory

Description

The type of refund transaction modifier used to perform a refund.

For example, when a Partial Refund functional modifier is used to perform a Full Refund, the ‘Refund Type’ is ‘P’ (not ‘F’).

Event Type

Ticketing

Allowable Values

F Full Refund

P Partial Refund

Unused Coupons

Field Label

Unused Coupons

XML Element

UnusedCoupons

Attributes

29  A/N

Status

Optional

Description

Unused coupons being refunded for DOC1 up through DOC6. 

Ticket documents contain up to four coupons per booklet. This field contains information on unused coupons for each document booklet in a refund transaction.  Each booklet is separated by an underscore mark  (_). Where a coupon is ‘USED’ or the data coupon indicator is  ‘N’, the coupon is represented by a period (.).

For example:   123._.2.4_1…_...._..._.....

Event Type

Ticketing

Allowable Values

Not applicable.

Itinerary Invoice Number

Field Label

ItinInvoiceNumber

XML Element

ItineraryInvoiceNbr

Attributes

10 A/N

Status

Optional Variable

Description

The itinerary/invoice number, if available.

Event Type

Ticketing

Allowable Values

Not applicable.

Waiver Code

Field Label

WaiverCode

XML Element

WaiverCode

Attributes

14  A/N

Status

Optional

Description

The Waiver Code. This code is not available in all markets.

Event Type

Ticketing

Allowable Values

Not applicable.

Airline Refund Authority

Field Label

AirlineRefundAuthority

XML Element

AirlineRefundAuthority

Attributes

14  A/N

Status

Optional

Description

AIRLINE REFUND AUTHORITY (SAC)

Contains the airline authority reference.

For electronic tickets, this value is system-generated.

Corresponding Inputs

Corresponding input for paper tickets:

Galileo: A/L AUTHORITY (for paper tickets)

Event Type

Ticketing

Allowable Values

Not applicable.

Original Issue Document Number

Field Label

OriginalIssueDocNbr

XML Element

OriginalIssueDocNbr

Attributes

13 A/N

Status

Optional

Description

Contains the originally issued document number.

This information is available on Galileo only when the original ticket was exchanged, and it is the exchanged ticket that is being refunded.

Corresponding Inputs

Galileo: *ORIG ISSUE* (including three-digit validating carrier code and 10-digit document number)

Apollo: none

ARNE: none

Event Type

Ticketing

Allowable Values

Not applicable.

Original Place of Issue

Field Label

OriginalPlaceOfIssue

XML Element

OriginalPlaceOfIssue

Attributes

3 A

Status

Optional

Description

The place of issue for the ticket being refunded.

This information is available on Galileo only when the original ticket was exchanged, and it is the exchanged ticket that is being refunded.

Corresponding Inputs

Galileo: PLACE OF ISSUE

Apollo: none

ARNE: none

Event Type

Ticketing

Allowable Values

Not applicable.

Original IATA Number

Field Label

OriginalIataNumber

XML Element

OriginalIATANbr

Attributes

9 A/N

Status

Optional

Description

The IATA number from the original ticket. 

This information is available on Galileo only when the original ticket was exchanged, and it is the exchanged ticket that is being refunded.

Event Type

Ticketing

Allowable Values

Not applicable.

Original Date of Issue

Field Label

OriginalDateOfIssue

XML Element

OriginalDateOfIssue

Attributes

10 A/N

Status

Optional

Description

The date printed on the ticket in YYYY-MM-DD format.

This information is available on Galileo only when the original ticket was exchanged, and it is the exchanged ticket that is being refunded.

Corresponding Inputs

Galileo: ORG DATE

Apollo: none

ARNE: none

Event Type

Ticketing

Allowable Values

Not applicable.

Commission Percent on Refunded Document

Field Label

CommissionPercentOnRefundedDocument

XML Element

CommissionPercentRfndDoc

Attributes

5 N (variable)

Status

Optional

Description

The commission rate (percentage) originally collected on the document being refunded. The format is nn.nn. For example: 00.00.

Corresponding Inputs

Galileo: ORIGINAL COMM RATE

Apollo: none

ARNE: none

Event Type

Ticketing

Allowable Values

Not applicable.

Commission Amount on Refunded Document

Field Label

CommissionAmountOnRefundedDocument

XML Element

CommissionAmountRfndDoc

Attributes

11 N (variable)

Status

Optional

Description

The commission amount originally collected on the document being refunded. 

Event Type

Ticketing

Allowable Values

Not applicable.

Penalty Cancellation or Refund Fee

Field Label

PenaltyCancellationorRefundFee

XML Element

PenaltyCancelOrRfndFee

Attributes

11 N (variable)

Status

Optional

Description

The amount charged by the airline to refund a ticket.

Corresponding Inputs

Galileo: CANCELLATION CHARGE

Apollo: PENALTY AMOUNT

ARNE: REFUND FEE

Event Type

Ticketing

Allowable Values

Not applicable.

Commission Percent on Penalty

Field Label

CommissionPercentOnPenalty

XML Element

CommissionPercentOnPenalty

Attributes

5 N (variable)

Status

Optional

Description

The Commission percentage on cancellation charge or refund fee in format nn.nn.

Corresponding Inputs

Galileo: COMM PERCENT/AMOUNT ON CANCELLATION CHARGE

Apollo: none

ARNE: COMM ON REFUND FEE

Event Type

Ticketing

Allowable Values

Not applicable.

Commission Amount on Penalty

Field Label

CommissionAmountOnPenalty

XML Element

CommissionAmountOnPenalty

Attributes

11 N (variable)

Status

Optional

Description

The Commission Amount on Penalty. The number of decimals must be the same as for Passenger Total Amount.

Corresponding Inputs

Galileo Terminal Data: COMM PERCENT/AMOUNT ON CANCELLATION CHARGE

Apollo: none

ARNE: none

Event Type

Ticketing

Allowable Values

Not applicable.

Refund Currency

Field Label

RefundCurrency

XML Element

RfndCurrency

Attributes

3 A

Status

Optional

Description

The currency code of the amounts to be refunded.

Event Type

Ticketing

Allowable Values

Not applicable.

Cash Fare Paid

Field Label

CashFarePaid

XML Element

CashFarePaid

Attributes

11 N (variable)

Status

Optional

Description

The cash fare amount paid (excluding taxes) for the ticket being refunded.

Corresponding Inputs

Galileo: CASH AMT EX TAX PAID

Apollo: BASE FARE PAID

ARNE: ORIGINAL:FARE

Event Type

Ticketing

Allowable Values

Not applicable.

Credit Card Fare Paid

Field Label

CrediCardFarePaid

XML Element

CreditCardFarePaid

Attributes

11 N (variable)

Status

Optional

Description

The credit card fare amount paid (excluding taxes) for the ticket being refunded.

Corresponding Inputs

Galileo: CASH AMT EX TAX PAID

Apollo: BASE FARE PAID

ARNE: ORIGINAL:FARE

Event Type

Ticketing

Allowable Values

Not applicable.

Total Tax Amount Paid

Field Label

TotalTaxAmountPaid

XML Element

TotalTaxAmountPaid

Attributes

11 N (variable)

Status

Optional

Description

The total tax amount paid for the ticket being refunded.

Corresponding Inputs

Galileo: TOTAL TAX AMOUNT PAID

Apollo: none

ARNE: ORIGINAL:TAX

Event Type

Ticketing

Allowable Values

Not applicable.

Cash Amount Used

Field Label

CashAmountUsed

XML Element

CashAmountUsed

Attributes

11 N (variable)

Status

Optional

Description

The cash amount used, including taxes.

Corresponding Inputs

Galileo: CASH AMOUNT USED

Apollo: none

ARNE: FLOWN/USED:TOTAL

Event Type

Ticketing

Allowable Values

Not applicable.

Credit Amount Used

Field Label

CreditAmountUsed

XML Element

CreditAmountUsed

Attributes

11 N (variable)

Status

Optional

Description

The amount of credit fare used, including taxes.

Corresponding Inputs

Galileo: CREDIT AMOUNT USED

Apollo: none

ARNE: FLOWN/USED:TOTAL

Event Type

Ticketing

Allowable Values

Not applicable.

Tax Amount Used

Field Label

TaxAmountUsed

XML Element

TaxAmountUsed

Attributes

11 N (variable)

Status

Optional

Description

The tax amount used.

Corresponding Inputs

Galileo: none

Apollo: none

ARNE: FLOWN/USED:TAX

Event Type

Ticketing

Allowable Values

Not applicable.

Total Refund Amount

Field Label

TotalRefundAmountI

XML Element

TotalRefundAmount

Attributes

11 N (variable)

Status

Optional

Description

The refund amount, including taxes. 

Corresponding Inputs

Galileo: system-generated

Apollo: TOTAL REFUND DUE

ARNE: REFUND DUE

Event Type

Ticketing

Allowable Values

Not applicable.

Cash Refund Amount

Field Label

CashRefundAmount

XML Element

CashRefundAmount

Attributes

11 N (variable)

Status

Optional

Description

The cash amount refunded, including taxes.

Event Type

Ticketing

Allowable Values

Not applicable.

Credit Card Refund Amount

Field Label

CreditCardRefundAmount

XML Element

CreditCardRefundAmount

Attributes

11 N (variable)

Status

Optional

Description

The refund amount for the first credit card form of payment, including taxes.

Corresponding Inputs

Galileo: REFUND AMOUNT (first occurrence)

Apollo: none

ARNE: none

Event Type

Ticketing

Allowable Values

Not applicable.

NetFare Indicator

Field Label

NetFareIndicator

XML Element

NetFareInd

Attributes

1 A

Status

Optional

Description

Indicates the presence of Net Fares.

Event Type

Ticketing

Allowable Values

Y Yes

N No

NetFare Amount for Refund

Field Label

NetFareAmountForRefund

XML Element

NetFareAmountForRefund

Attributes

11 N (variable)

Status

Optional

Description

The Net Fare amount applicable to document being refunded. 

Corresponding Inputs

Galileo: NET FARE AMT

Apollo: NET FARE AMOUNT

ARNE: Retrieved from the ETR

Event Type

Ticketing

Allowable Values

Not applicable.

Actual Selling Fare Amount For Refund

Field Label

ActualSellingFareAmountForRefund

XML Element

 

Attributes

11 N (variable)

Status

Optional

Description

When a ‘Net Fare Indicator’ in the RFNDTrans Table equals ‘Y’ and an ‘Actual Selling Fare Amount’ is present in the ETR for the ticket being refunded, this field is populated with that ‘Actual Selling Fare Amount.’

Event Type

Ticketing

Allowable Values

Not applicable.

Miscellaneous Fee Amount

Field Label

MiscellaneousFeeAmount

XML Element

MiscFeeAmount

Attributes

11 N (variable)

Status

Optional

Description

Fee deducted from total refund amount due the passenger. Not applicable in all markets.

Corresponding Inputs

Galileo: MISC FEE

Apollo: none

ARNE: none

Event Type

Ticketing

Allowable Values

Not applicable.

Commission Percent Returned

Field Label

CommissionPercentReturned

XML Element

CommissionPercentReturned

Attributes

5 N (variable)

Status

Optional

Description

The commission percent returned as the result of a refund. Applicable to Apollo only and only for specific BSP areas (e.g., Canada)

Event Type

Ticketing

Allowable Values

Not applicable.

Commission Amount Returned

Field Label

CommissionAmountReturned

XML Element

CommissionAmountReturned

Attributes

11 N (variable)

Status

Optional

Description

The commission amount returned as the result of a refund. Applicable to Apollo only.

Corresponding Inputs

Galileo: none

Apollo: RECALL COMM in the $HBRF1 screen

ARNE: none

Event Type

Ticketing

Allowable Values

Not applicable.