Airline registration requirements for NDC content

Many airlines have a registration process which agencies need to follow to gain access to their NDC content. Agency sign up with the airline is the responsibility of the agency to ensure there is an appropriate agreement in place between the two parties. The details below are provided for guidance.

Prior to registering, please ensure the airline is listed for your country in the NDC content by country section.

There are two types of NDC registration with Travelport:

NDC airlines registration

Airline Registration
required?

Air France/ KLM

Yes

American Airlines

No

Avianca

No (except Colombia)

British Airways

Yes

Emirates

No

Finnair

Yes

Iberia

Yes

Lufthansa Group (Air Dolomiti, Austrian, Brussels, Discover, Swiss)

Yes

Malaysia

Yes

Qantas

Yes

Qatar Airways

No

SAS Scandinavian

No

Singapore Airlines

Yes

United Airlines

No

Registration required with the airline

The agency registers in the airline portal and the airline sends Travelport the list of approved agencies. Travelport sets up approved agencies with access to content.

Airline

Customer registers in airline's portal

Air France / KLM

Register by contacting your Air France KLM account manager.

  • Agency contacts their Air France KLM account manager.

  • Agency signs AFKL’s “Agency Access Agreement” for NDC.

    Note: If an agent already has an AFKL Agency Access Agreement, they will still need to provide the airline with their Travelport IATA/PCC details and follow the remaining steps in this process to enable content via Travelport.

  • Agency must provide AFKL a complete and accurate list of their IATA/ARCs and Travelport+ (1G) PCCs.

Avianca (AV) - Colombia

Applies only for Colombia. Registration via avianca Agency Registration Portal.

  • Select avianca Sync.

  • Request Travelport as the aggregator.

As part of this registration, the agent should provide the following: a copy of identification of the legal representative; Cámara de Comercio (Chamber of Commerce) — not older than 90 days.

British Airways (BA)

Registration via https://ndc.ba.com.

  • Agencies do not have to enter every single IATA into the carriers Saleshub with Traveport's setup. Agencies need to enter an IATA associated to their company and Travelport will locate the relevant hierarchy in Salesforce, so as long as the British Airways Account Manager has put all the IATAs in a single hierarchy, they will all be activated for the regions selected by the individual when using Saleshub (if they select global Travelport activates everything).

  • Agency needs to accept BA’s terms of access for NDC.

    Note: If an agent already has a BA NDC Access Agreement, they will still need to provide the airline with their Travelport IATA/PCC details and follow the remaining steps in this process to enable content via Travelport

Finnair (AY)

Registration via Finnair NDC registration.

Agents need to request Travelport as their aggregator, even if they are already registered with AY via a different aggregator.

Iberia (IB)

Registration via IB's NDC portal.

  • Agents need to request Travelport as their aggregator, even if they are already registered with IB via a different aggregator. As part of this registration, the agent should provide their IATA, company information, and which countries they wish to be active within.

  • Agencies do not have to enter every single IATA into the carriers Saleshub with Travelport's setup. Agencies need to enter an IATA associated to their company and Travelport will locate the relevant hierarchy in Salesforce, so as long as the Iberia Account Manager has put all the IATAs in a single hierarchy, they will all be activated for the regions selected by the individual when using Saleshub (if they select global Travelport activates everything).

Lufthansa Group (EN, LH, LX, OS, SN, 4Y)

Register via LHG's NDC Connections page.

The agent will select their preferred commercial model upon registration.

Note: If an agent already has a LHG NDC content agreement, they still need to provide the airline with their Travelport IATA/PCC details and follow the remaining steps in this process to enable content via Travelport. Their existing commercial model with LHG will also apply for Travelport bookings.

  • Agency must provide LHG a complete and accurate list of their IATA/ARCs and Travelport+ (1G) PCCs.

  • LHG will validate IATA and PCC information and forward details to Travelport.

  • The agency's Travelport account manager then works with the agency to onboard them for LHG NDC content.

  • LHG will load the agency information and open access to NDC content.

If an agent was previously provisioned for Travelport's LHG NDC content and wants to add another LHG carrier, the agent should contact their Travelport Account Manager for activation.

Malaysia (MH)

Registration via MHplus Sign Up & Onboarding Process to access to MHplus program.

  • The agency must specify Travelport as their GDS Provider (aggregator) in the registration process.

    • As part of the registration, the agent should provide their IATA, PCC, company information, and other necessary information to MH regional sales team.

  • MH does not accept non-IATA registration.

Qantas (QF)

Through 30 June 2025, agencies register for Qantas Agency Connect and apply to the Qantas Channel program.

  • If you are not currently participating in the Qantas channel program but wish to, please contact your Travelport Account Manager for the relevant Travelport notification to be generated for you.

  • Qantas launches a New Distribution Model 01 July 2025. Additional details are available on Qantas' NDC website.

Singapore Airlines (SQ)

Agencies register in the SIA KrisConnect program. To do so, agencies first register for an AGENT 360 account.

Once an agency has registered for AGENT360, they arecontacted by Singapore Airlines to initiate onboarding to the KrisConnect program (please only contact your Singapore Airlines account manager if you have not received any follow-up action). If you have previously registered for AGENT360, please contact your Singapore Airlines account manager to advise them that you would like to receive SIA NDC content through Travelport. If you are a Non-IATA agency, please contact your chosen ticketing partner (Consolidator) and they will complete your registration on your behalf.

No registration required

Any travel agency is eligible to access content provided they have a valid IATA or TIDS, are on Travelport+, and belong to a country where NDC is launched.

Content is activated directly in NDC management portal.

Airline

Notes

American Airlines (AA)

All Travelport cores can access NDC.

Avianca (AV)

If agency is based in Colombia, registration is required via the agency registration portal.

Qatar Airways (QR)

If agency has private fares, registration is required in their portal.

Scandinavian SAS (SK)

 

Emirates (EK)

Agencies with negotiated private fares need to contact their EK account manager.

United (UA)

  • All Travelport cores can access NDC.

  • Agencies with negotiated private fares need to contact their UA account manager.