ViewTrip itineraries
ViewTrip Itineraries can be accessed via the website https://viewtrip.travelport.com/
The passenger may use their Travelport+ record locator and their surname to retrieve the itinerary. These details are also transmitted when you email an itinerary to a passenger from the booking file. Refer to the following booking file example.
Passengers can access the ViewTrip website http://viewtrip.com to display their itineraries.
Enter the reservation number (record locator) and name. Completed screen example:
Press SEARCH.
Note that you can expand all information or specific segments of the itinerary. Booking file remarks are visible under the Agent Comments heading.
ViewTrip e-ticket receipts
Passengers can also access a copy of their e-ticket receipt from the ViewTrip website.
Press the E-TICKET icon.
Ticket details are displayed as a PDF.
Fare information
Normally the fare is visible on the e-ticket receipt. Not all agencies want the passenger to see the actual cost of the airfare, as it may have been sold as part of a package, or any added service fees.
It is possible to suppress certain parts of the fare information from the receipt by making a notepad entry in the booking file.
Example formats:
|
Format |
Description |
|---|---|
|
NP.VIEWTRIPNET |
Suppresses fare (IT is shown) Tax breakdown, fare basis, baggage allowance, form of payment, and endorsements are shown. |
|
NP.VIEWTRIPITIN |
Suppresses fare, tax breakdown, form of payment, and endorsements |
Example screen response when NP. VIEWTRIPNET was entered in the booking file:
