Review and confirm

After selecting the flight(s), the display shows your itinerary, inclusions, booking class and fare basis code per flight, and the option for seats. Rules and pricing breakdown are also links on the display.

Review and confirm page displays the offer time limit for NDC options and the ticket time limit. NDC offers are only available for a certain amount of time. If the booking is not completed (hold or ticket) in that time, the offer is no longer valid and will fail to book.

You cannot choose seats until you have completed passenger information. We recommend adding passenger data prior to using flight search, with profiles or by manually entering the booking file elements. If this is an NDC booking, and you added booking file elements prior, various elements would be populated and any missing information noted in orange.

The following sections can be added:

Payment

If there is a form of payment (FOP) in the booking file, it will be available from the drop-down menu. FOP is only needed when ticketing. The list contains cash and credit card, which can be added later in the booking file or here.

Booking information

Email address

You may add multiple emails using the + symbol.

Phone number

A screenshot of a phone number

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The first phone number should always be the agency’s phone number.

To add the traveler’s phone number, press the + symbol. Additional phone numbers can be added the same way.

Delivery address

A screen shot of a contact

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If you add a delivery address, the contact’s name is important to the airline.

Traveler 1

This area is for the main traveler when there are multiple travelers. When you scroll down you would see Traveler 2 and more as needed. If the traveler’s name was added in the booking file, it would populate here.

Name

A screenshot of a computer

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The PTC used in the search process displays. NDC participating airlines request Gender and Birth Date.

Security documentation

This area will accept passport, visa, redress number, and known traveler number for traveler 1.

If there are multiple travelers, their information would be added.

At this point, you have multiple options:

Hold

This would complete your booking file and end the booking. If there are elements you need to add or want to review with the traveler, this is your best option. Once Hold or Ticket is selected, the graphical view will display when you select view PNR. The booking view will then be active. Module 1 covers booking view for additional questions.

Ticket

If all the necessary booking file elements are present, a ticket would be issued. NDC tickets are issued by the airline, and you would be supplied with the ticket number. Note: Ticket is currently not enabled for GDS flights; Hold must be selected in first instance.

Quote

Press the Quote button to place the flight(s) in the Trip Quote basket. Trip Quote is covered in a separate module.

Go back

This option returns you to flight selection. You can change your selections, and then proceed to Review and confirm. The Traveler 1 information is not lost.

Cancel

The booking made would be canceled in its entirety. If you hadn’t ended the reservation with Hold, it is the equivalent of ignoring the booking file.

To return to the home panel, use the Toggle View icon . The home icon will open the shortcuts/notepad/recall area.

Next lesson: Summary