Flex Windows

Interactive Mode and Native Mode

By default, Travelport Smartpoint displays responses with interactive results. However, you can change individual windows to native mode, which displays data directly from Travelport+ (1G) or Apollo (1V) system without any interactive functionality.

Also known as cryptic mode, native mode may be required for commands that are not currently supported in Travelport Smartpoint.

Note: You can also toggle between interactive and native mode in Classic Windows.

Interactive Mode

Interactive data is indicated by green and blue text.

Native Mode

A window in native mode is indicated the Native Mode Active line, and the interactive response data is limited to follow-on commands.

Note: The warnings are displayed to indicate that the PNR Viewer does not automatically refresh when commands are made in native mode.

Toggling from Interactive Mode to Native Mode

To toggle from interactive mode to native mode in Flex Windows:

From the desired interactive window, either:

Press CTRL+N.
Click the More Options icon and select Toggle Native Mode.

The Native Mode Active line indicates the changed mode for the window.

Toggling from Native Mode to Interactive Mode

To toggle from native mode to interactive mode in Flex Windows:

From the desired native mode window, either:

Press CTRL+N.
Click the More Options icon and select Toggle Native Mode.

The Native Mode Active line is no longer displayed.

This link does NOT provide Help Desk support. If you need immediate assistance with Travelport Smartpoint, please create a support request in MyTravelport or use your agency's normal method to contact the Help Desk.