Single Ticket Void API Reference
|
Put |
ticket/tickets/updatestatus/{ticketID} Send the ticket number in {ticketID}. Base path: Pre-production https://api.pp.travelport.net/11/air/ Production https://api.travelport.net/11/air/ |
Related Content: Exchange, Refund, and Void Guide
Use the Ticket Void API to void a single GDS ticket.
Generally a ticket can be voided only within the same day it was issued. See Exchange, Refund, and Void Guide for limitations. AirTicketing takes into account tickets issued past midnight and on weekends and holidays in determining the allowable void period. Supported only for ARC users, not BSP.
Not supported for NDC, see Exchange, Refund, and Void Guide for NDC.
To cancel a GDS reservation that has not been ticketed, see the Reservation Cancel (GDS) and Cancel Workbench Items API references.
Request
As part of the request requirements, also see Authentication and Common Air Headers.
TicketVoid requires a PUT request with the ticket number.
There are no query parameters. Send an empty TicketQueryUpdateTicket object in the payload per below.
Show Request Body Table
|
Object |
Description |
Required/Optional |
|---|---|---|
|
TicketQueryUpdateTicket |
Empty object. |
Required |
Response
The TicketVoid response returns a result status.
Show Response Body Table
|
Object |
Description |
|---|---|
|
TicketIdResponse |
Top level object for response. Includes Result. May include SettlementAuthorizationCode. |
|
Result |
Returns the status of the void request. Key value pair:
|
|
SettlementAuthorizationCode |
Returned if provided by the carrier. |
Example Request
Show Example Request
{
"TicketQueryUpdateTicket" : {
}
}
Example Response
The example below shows a ticket void response with a status of Complete. A settlement authorization code may or may not be returned.
Show Example TicketVoid Response
{
"TicketIdResponse": {
"Result": {
"status": "Complete"
},
"SettlementAuthorizationCode": "125ZBHKCZD3S3"
}
}